Mantra on Sydney Airport

After a very disappointing experience with the ALL booking team, the reception staff at the Mantra were nothing but kind, helpful, and accommodating. We had a comfortable stay, and the cafe-style restaurant’s meals were delicious and reasonably priced. We had a lovely, quiet, comfortable night’s sleep before our early flight. In the morning, the Sydney Airport Shuttle was waiting at the door as we walked out. The service couldn’t have been better.

The restaurant was packed on a rainy night, but the food and service were both good and fairly priced. The bed was comfortable enough, and despite being right by the airport, noise wasn't much of an issue. The room itself felt cramped, with little space for luggage. The toilet kept running and only one flush worked. The air conditioning controls changed the fan level but not the temperature. As a Diamond member, I got no loyalty welcome at check-in, though there were two small chocolate bars and some water in the room. The key card was dirty with what could have been any kind of brown substance on it.

We had to make travel plans at the last minute, so being close to the airport for our early flight was a big help. The shuttle was handy too, and the room had plenty of space and was really comfortable. A fork and knife would have been useful. Still, we were very satisfied.

We liked how easy it was to walk to the domestic terminals, and there are plenty of nearby fast food places if you're in a hurry or have fussy kids. The rooms were modern and well cared for, and the staff were great even though it was busy over the Christmas holidays. The food cost a lot, though its quality was better than I expected. There was no room service, and I didn't like being asked for tips in Australia. Those two things matter to me at an Australian hotel. I'd expect that sort of thing at an American motel.