Platinum Hotel & Casino, Bansko
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Parking
- Free
- Breakfast
- Available
- Airport shuttle
- Free
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Multi-language staff
- Children
- Family friendly
- Room types
- 3
Room Information
Rooms
1 / 6 Standard Twin room
- 2 guests
- twin beds
- Private bathroom
- bathrobe
- desk
- hairdryer
- heating
- iron
- mini-bar
- private-bathroom
- safe
- slippers
- tea
- toiletries
- towels
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1 / 6 Junior Suite
- Private bathroom
- bathrobe
- desk
- hairdryer
- heating
- iron
- mini-bar
- private-bathroom
- safe
- slippers
- tea
- toiletries
- towels
Add your dates to see current rates.
1 / 6 Standard Twin room with balcony
- 2 guests
- twin beds
- Private bathroom
- balcony
- bathrobe
- desk
- hairdryer
- heating
- iron
- mini-bar
- private-bathroom
- safe
- slippers
- tea
- toiletries
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Mariana C.
After 12 reconstructive surgeries on my leg, learning to ski was about trust and confidence as much as trying a new sport. Hristian made it possible, and I truly hope he’ll teach me again next year. I’ll be back to keep learning, and he’s the instructor I trust. Thank you, Hristian! I highly recommend him. As a first-time skier, I had moments of panic, especially when we picked up speed. He stayed calm, patient, and in control, helping me steady myself, refocus, and feel confident again. His lessons were clear, detailed, and structured, with each correction purposeful and every exercise building on the one before. He kept me safe while still challenging me, pushing me beyond what I thought I could do without making me feel pressured. He’s also fun and engaging, so the lessons never felt boring. I couldn’t have asked for a better instructor.
lina M.
Victoria at reception made a real difference to my stay. She was warm, attentive, and helped with every question, while handling check-in and check-out smoothly and professionally. You can tell she cares about her work and the guests. The hotel itself was cosy, with comfortable rooms and everything well organized for a pleasant, relaxing visit. I’d be happy to return and can confidently recommend Platinum Casino & Hotel in Bansko.
Itay F.
Victoria at reception greeted us with a big smile and helped with every question and request. She made arriving feel easy and pleasant. The service throughout our stay was kind, professional, and welcoming. We had a wonderful visit, highly recommend the hotel, and would gladly return.
Janet P.
We spent quite a bit of time at the casino. It’s the biggest in bansko, though much smaller than the international casinos you may be used to. The slots are fun, and waitresses bring drinks, but they can be selective about who gets served. There’s a separate smoking casino, which is nice, but its doors stay open and smoke drifts into the non-smoking side. The hotel also has a kosher restaurant and a therme, though we didn’t visit either.
Blerim G.
The casino adds some extra atmosphere in the evenings, and the spa is relaxing. We found the rooms spacious and clean, the staff friendly, and the setting warm. The location is good and the stay offers solid value. A very good experience overall at Platinum Hotel & Casino Bansko.
Amenities
Everything available at this property
General Services
68 available- ATM
- 24 Hour Reception
- Elevator/lift
- Smoking areas
- Heating
- Ticket assistance
- Gift shop
- Garden
- Television in lobby
- Terrace
- Room service
- Ironing
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Airport transportation
- Tour assistance
- Billiards
- Sun Deck
- Darts
- Health club
- Hammam
- Family/Kid Friendly
- Ski storage
- Ski facilities rental
- Ski shuttle
- Ski In/Ski Out
- Year of construction
- Year of most recent renovation
- Number of floors (main building)
- Single rooms
- Double rooms
- Junior suites
- hotel
- MasterCard
- Visa
- Maestro
- Visa Electrón
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
- Harbour
- Ski slopes
- Entertainment Area
- Check In Hour
- Check Out Hour
- Mobile phone coverage
- Airport Shuttle
- Laundry service
- Medical service
- Multilingual staff
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Lift access
- Newspaper stand
- Shop
- Concierge
- Sun terrace
- Luggage room
- Clothes dryer
- Café
- Casino
- Game room
- Pub
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
2 available- Free parking
- Free parking nearby
Meals
6 available- Bar
- Breakfast
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Breakfast/lunch to go
Business Services
6 available- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Conference room
Recreation & Wellness
5 available- Massage
- Steam room
- Beauty services
- Sauna
- Spa
Pool and beach
5 available- Indoor Pool
- Pool facilities
- Beach
- Indoor freshwater pool
- Outdoor freshwater pool
Sports
6 available- Table Tennis
- Fitness facilities
- Golf course
- Bicycle hire service
- Bicycle storage
- Gym
Children
7 available- Playroom
- Babysitting and childcare
- Children's playground
- Babysitting service
- Children playground
- Kids’ club
- Entertainment programme for children
Room Amenities
2 available- Non Smoking Rooms
- Family room
Languages
1 available- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
390 m 5 min walk
2.1 km 26 min walk
356 m 4 min walk
23 m 1 min walk
Attractions
20- BANSKO ATV / BUGGY TOURS356 m 4 min walk
- Bansko Extreme - ski & snowboard school and rent364 m 5 min walk
- Off Road Bansko JEEP Safari Tours379 m 5 min walk
- Bansko Panoramic Viewpoint495 m 6 min walk
- Ski&Snowboard Equipment | SkiPlusBansko663 m 8 min walk
Restaurants
20- Little Israel23 m 1 min walk
- mexana perun steak house33 m 1 min walk
- PILAY Fried Chicken160 m 2 min walk
- Smokey Mountain Bar and Grill170 m 2 min walk
- Pizza Restaurant 4 Directions176 m 2 min walk
Transit
20- Bus Stop to Vihren HutBus390 m 5 min walk
- Bus Stop to Vihren HutBus504 m 6 min walk
- Bus Stop to Vihren HutBus1.2 km 15 min walk
- Автогара БанскоBus2.0 km 26 min walk
- БанскоTrain2.1 km 26 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Transfers
One-way Airport shuttle - Extra charge may apply