Marta J.
The rental process was very quick, but once we had an issue, the service was awful. We rented a beachfront apartment advertised with two garage spaces and had told them what kind of vehicle we had. The building manager asked us to move our car because it was blocking other vehicles, but the garage was a poor fit for a pickup, so we asked for a different space. When we told the real estate agency, the agent was rude and said we were interrupting his leisure time with his family. He said we’d be fined if we didn’t follow the building’s request. A complete disregard for the customer. Terrible service.
