ClanDestino Hostel

Joly was polite and kind on the first night, and the owner responded to the flooding by moving me to a larger room with a nice view. The room itself had what I needed for one night, and the fridge had complimentary water and juice. But there were more downsides than positives. The pool had too many leaves, and the hallway lights weren’t working, creating a real risk of falling, though I didn’t fall. My booking showed breakfast included, but I was told on arrival it wasn’t. At checkout, Joly’s husband was rude and tried to charge me an extra $40 because I left my luggage by the door for half an hour after noon. I hadn’t used the room that day and was running late from the restaurant. Joly had said I could leave my bags at reception before leaving the island, so the demand felt contradictory and unfair. He wouldn’t listen, and I left angry without paying the extra fee because I found it deceitful. I’m giving two stars only because Joly was courteous that first day. Otherwise, the receptionist’s attitude would have earned zero. I’m sorry, Joly, but there are more affordable options in the south of the island with breakfast included. I think the price should reflect the hotel’s current condition. The infrastructure looks like it may once have been amazing, but it also seems to have deteriorated. More investment would help, and the man at reception could use some common sense and learn better manners from you.