Charlie Girassol Vila Madalena

The bathroom and shower stall were full of little flies, and the blanket was dirty underneath, very likely from ejaculation. I only noticed on my last night. I’m sure they deliberately turned the dirty side down. DISGUSTING. I’m not coming back. My access code arrived after check-in time. It should have been sent earlier, and I had to contact support and wait about 15 minutes to get it. If you’re going for work and need a desk, forget it. The chair is bad and there’s no outlet near the desk. They should add one nearby. There are better studios around SP for about the same price. Definitely not worth it.

Between the first and second week, they moved me to another room. It had a water filter, an iron and a hair dryer, but none of them worked. The room and balcony were dirty, the balcony door wouldn’t lock, and the blanket had menstrual blood on it. I asked to move again. The next room had no iron, its balcony door still wouldn’t lock, and there was a wet towel on the bed. It was a mess. I stayed for two weeks and wanted to leave or switch hotels. I only stayed because the company had paid for a non-refundable booking. The first room was okay, but it didn’t have a coffee machine. I asked three times and got a different answer each time: that one would be delivered, that they couldn’t guarantee it, or that it would arrive within 24 hours. It never showed up. They don’t clean or change the bedding between guests. Disgusting. I don’t recommend it and won’t be back.

I rented an apartment for work through Airbnb and got stuck outside because the electronic lock wouldn’t open. I spent 4 hours and 20 minutes trying to get in. The caretaker from the E SIDE management company showed up only 1 hour and 30 minutes later, didn’t fix the problem, and argued instead of trying to talk it through. The building has no caretaker service, and its electronic front desk doesn’t check or resolve problems.

Nothing works properly. The shower went cold, the room lights only worked when they felt like it, the hair dryer was broken, and the Wi-Fi didn’t work, so I had to connect to another room’s network. The hallway lights were just as unreliable. Awful.