The Saint James Hotel, an Ascend Collection Hotel
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 11:00
- Breakfast
- Available
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- English, French, Multi-language staff
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- fridge
- hairdryer
- hypoallergenic
- iron
- microwave
- private-bathroom
- safe
- shower
- soundproofing
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Standard Quadruple room
- 4 guests
- Private bathroom
- air-conditioning
- blackout-blinds
- fridge
- hairdryer
- hypoallergenic
- iron
- microwave
- private-bathroom
- safe
- shower
- soundproofing
- tea-or-coffee
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1 / 4 Standard room
- Private bathroom
- air-conditioning
- bedsheets
- blackout-blinds
- fridge
- hairdryer
- heating
- hypoallergenic
- iron
- microwave
- private-bathroom
- safe
- shower
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1 / 2 Double Suite
- 2 guests
- full double bed
- Private bathroom
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
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Guest reviews
Recent reviews shared by hotel guests
Graham W.
I finally reached the hotel directly after finding no dates for my March trip or the rest of the year on the Choice Hotels site. A staff member told me they had recently been contracted as a city shelter, through at least the end of 2026. This isn’t operating as a hotel during that period. Even Choice customer service seemed to think it was still one of their properties. If you’re looking to book, contact the hotel directly to confirm its status first.
Marilyn C.
The room was a great deal for our overnight stay, booked online by my husband that same day. We got a non-smoking room with a king bed. I was pleasantly surprised by how clean it was, and the staff were polite. The bed was great, and the bathroom and shower were nice. Parking is free but off-site, and wasn’t too inconvenient. It’s not an ultra-modern hotel, though they’ve made some updates. I wondered whether there might be a halfway house next door or a few doors away, but couldn’t tell for sure. The location is good for exploring downtown Toronto, though it isn’t in the hardcore upscale area the city is known for. For one night it was good, but I probably wouldn’t stay longer than two because I like having room service. I’d give cleanliness and staff three stars.
Parnian R.
The heating was the main problem. It was old and noisy, with no thermostat, so the room was either too cold or too warm. That got annoying. There was no Chromecast either. The room itself was very quiet despite being downtown. It was clean, the bathroom and amenities were great, and the beds were comfortable. Breakfast at freshii was nice. Parking beside the hotel is free for guests, though the setup is a bit confusing.
Emily B.
The room was spacious and modern, with a very comfortable bed and a good-sized bathroom. I liked the modern fixtures and rainforest shower head. Breakfast downstairs was included, with a choice of breakfast wrap and oatmeal. The hotel is on a relatively quiet street, but restaurants and shops are within walking distance. I’d definitely stay here again.
Kwame M.
The room layout worked well, with the microwave and fridge tucked behind a pull-away visor. There’s also a healthy salad bar type of place attached to the hotel, which is handy if that’s your thing. The beds and pillows were comfortable, and they extended checkout when we asked, which I appreciated. I’d stay again, but I’d check the sheets as soon as I arrived. The hotel was quiet and in a good neighborhood, and the staff were welcoming and accommodating. They gave us a welcome pack with water and chips, plus a free parking pass. One sheet had stains, as if the bed had been made with old linen, which really put me off. When I asked for a change, it had been taken care of by the time we got back.
Amenities
Everything available at this property
General Services
19 available- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoke Free Property
- Heating
- Newspapers
- Room service
- Linens
- Laundry
- Safe Deposit Box
- Luggage storage
- Wake Up Service
- Telephone
- Iron
- Personal protection equipment for staff
- Extra decontamination measures
- Personal protection equipment for guests
- Contactless Check In And/Or Check Out
- Additional Measures Against COVID 19
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Internet
Parking
1 available- Parking
Meals
4 available- Coffee/tea for guests
- Breakfast
- Restaurant
- Vending machine
Recreation & Wellness
3 available- Doctor
- Massage
- First Aid Kit
Pool and beach
1 available- Beach/pool towels
Pets
1 available- Pets allowed (under 5 kg) (surcharge)
Room Amenities
8 available- Non Smoking Rooms
- Family room
- Hairdryer
- Flat Screen TV
- Shower/Bathtub
- Wardrobe/Closet
- Alarm clock
- Toiletries
Languages
3 available- English
- French
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
94 m 1 min walk
186 m 2 min walk
561 m 7 min walk
73 m 1 min walk
Attractions
20- Allan Gardens561 m 7 min walk
- Nathan Phillips Square788 m 10 min walk
- Art Gallery of Ontario1.1 km 14 min walk
- Hockey Hall of Fame1.4 km 17 min walk
- Museum of Illusions Toronto1.4 km 17 min walk
Restaurants
20- Boston Pizza73 m 1 min walk
- Anglr82 m 1 min walk
- Hard Rock Cafe Toronto95 m 1 min walk
- Big Slice Pizza103 m 1 min walk
- African Foods App107 m 1 min walk
Transit
20- Toronto Pearson International AirportAirport20.0 km
- Hollands International FieldAirport67.1 km
- Gerrard StreetBus94 m 1 min walk
- Elm StreetBus185 m 2 min walk
- CollegeMetro186 m 2 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Deposit
Deposit required
Parking
Parking - Extra charge may apply