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Smoke-freeFamily friendly

About this property

Here, you won’t puzzle over the place to go as everything you need is close by. Resort "Alex Alpine Resort - Spa & Sports" is located in Zermatt. This resort is located in the very center of the city. In the morning, have a cup of coffee while looking at the city from the window. You can take a walk and explore the neighbourhood area of the resort. Places nearby: Zermatt-Furi Ski Lift, Matterhorn Express Ski Lift and Matternhorn-gracier paradise Ski Lift. Location Spend an evening in a nice atmosphere of the bar. Taste the local cuisine and have a rest in the restaurant. If you can’t live without coffee, drop by the cafe. Free Wi-Fi is available on the territory. Ask for more information when checking in. The beauty and wellness services: a massage room, a sauna, a solarium, a steam bath and a spa center. Sports fans will be able to enjoy a fitness center and a table tennis area. For winter sports fans, the following services are available: a skiing area, a ski school, a ski transfer, ski-to-door access and ski passes. You won’t be bored as at the resort you will find a library and a ping-pong area. Tourists who can’t live without swimming will appreciate an indoor pool. For participants of business meetings will be able to use a business center, a conference hall, event facilities. There are playrooms for children at the resort. They will be having so much fun that you might have to spend the evening with adults. Want to have an excursion? Consult the tour assistance desk of the resort. The staff of the resort will order a transfer for you. Accessibility: there is an elevator/lift. Additional services that the resort offers to its guests: a laundry, dry cleaning, an ATM, ironing, press, a safe-deposit box and a concierge. The staff of the resort speaks English, Italian, German and French. At the resort In the room, there is a TV, a bathrobe and slippers. The room equipment depends on its category. Room amenities

Popular facilities

See all facilities
Free WiFi
Restaurant
Fitness centre
Airport shuttle
Air conditioning
Bar

Good to know

Check-in
From 15:00
Check-out
Until 11:00
Breakfast
Available
Extra bed
CHF 155 per guest/night
Accessibility
Wheelchair accessible
Luggage storage
Available
Languages
German, English, Italian +2
Smoking
Smoke-free
Children
Family friendly
Room types
4

Room Information

Rooms

Classic Double room

  • 2 guests
  • full double bed
  • Private bathroom
  • bathrobe
  • blackout-blinds
  • desk
  • hairdryer
  • heating
  • hypoallergenic
  • private-bathroom
  • safe
  • slippers
  • tea
  • tea-or-coffee
  • telephone
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Deluxe Double room

  • 2 guests
  • full double bed
  • Private bathroom
  • bathrobe
  • blackout-blinds
  • desk
  • hairdryer
  • heating
  • hypoallergenic
  • private-bathroom
  • safe
  • slippers
  • tea
  • tea-or-coffee
  • telephone
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Classic Single room

  • 1 guest
  • Private bathroom
  • bathrobe
  • blackout-blinds
  • desk
  • fridge
  • hairdryer
  • heating
  • hypoallergenic
  • mini-bar
  • private-bathroom
  • safe
  • slippers
  • tea
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Deluxe Suite with balcony

  • Private bathroom
  • balcony
  • bathrobe
  • blackout-blinds
  • desk
  • fireplace
  • hairdryer
  • heating
  • hypoallergenic
  • mirror
  • private-bathroom
  • safe
  • slippers
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Guest reviews

Recent reviews shared by hotel guests

Guest Rating
9.2/10
Excellent
302 reviews

Maya K.

10/10

The hotel is close enough to the ski lifts that we could walk in our ski boots without taking a bus. There are plenty of places to sit around the bar, whether you want to hang out with your own group or meet other guests. The spa, pool, saunas, wet bath sauna, and tennis court were lovely extras. Breakfasts and dinners were Michelin Star quality, and staff made your every wish come true. I stayed at Hotel Alex for a week with my 16-year-old daughter and 71-year-old father. The hotel is charming, with fine mountain and alpine architecture, and the rooms were clean and comfortable.

PARKER B.

10/10

By the end of my week there, I was almost in tears at the thought of life without smoked salmon for breakfast every day. Food and service, the spa area, bar, and front desk were all excellent. The bar and lounge have enough cozy spots for every group, and the ski room’s boot and glove heaters were excellent too. I loved the heated bathroom floors, the mixed and women-only spa areas, and the relaxation spaces. Hotel Alex was the height of luxury in the 60s and 70s, and “Anno 1960-1961” is carved above the reception entrance. The place really grew on me. There are quite a few changes in elevation around the property, which could be challenging for someone with limited mobility.

Joshua G.

10/10

Beautiful Swiss-style rustic decor, a great breakfast buffet, and nice amenities. The staff were incredibly friendly. This hotel was amazing in every way.

Diana R.

10/10

We came to this hotel over the last two weeks mainly for the tennis court and massage. I want to mention the 50-minute massage on New Year’s Eve. I think we were the last booking of the day, and my masseuse did a phenomenal job. It was a careful, deeply attentive deep-tissue massage, with a real effort to ease all my aches and pains. I’ve never met someone who seemed so sincerely committed to helping another person feel better. It was healing physically and emotionally, a truly holistic experience. Thank you!

Amenities

Everything available at this property

113 Facilities

General Services

74 available
  • ATM
  • Air conditioning
  • Elevator/lift
  • Currency exchange
  • Smoke Free Property
  • Heating
  • Security guard
  • Newspapers
  • Ticket assistance
  • Express Check In/Check Out
  • Garden
  • Terrace
  • Reception desk
  • Bridal suite
  • Room service
  • Indoor Fireplace
  • Smoke Detector
  • Linens
  • Ironing
  • Luggage storage
  • Laundry
  • Safe Deposit Box
  • Concierge services
  • Dry Cleaning
  • Shoe shine
  • Wake Up Service
  • Telephone
  • Cafe
  • Packed Lunches
  • Shuttle
  • Transfer services
  • Tour assistance
  • Library
  • Total number of rooms
  • Number of floors (main building)
  • Single rooms
  • Twin rooms
  • Junior suites
  • Suites
  • Triple rooms
  • Superior rooms
  • resort
  • American Express
  • EC
  • JCB
  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón
  • EuroCard
  • Key Collection
  • Check In Hour
  • Check Out Hour
  • Local and international calls
  • Transfer service
  • Laundry service
  • Launderette
  • Multilingual staff
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Newspaper stand
  • Concierge
  • Sun terrace
  • Luggage room
  • Clothes dryer
  • Ski storage
  • Café
  • Non Smoking Area
  • Smoking area
  • Highchairs
  • Banquet hall
  • Projector

Accessibility

1 available
  • Accessibility features

Internet

3 available
  • Free Wi Fi
  • Wired Internet
  • Wi Fi

Meals

11 available
  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Buffet breakfast
  • Breakfast in the room
  • Restaurant
  • Snack bar
  • Vending machine
  • Dining area
  • Electric kettle
  • Breakfast room

Business Services

2 available
  • Conference room
  • Meeting room

Sports

3 available
  • Bicycle hire service
  • Bicycle storage
  • Gym

Children

1 available
  • Babysitting service

Room Amenities

13 available
  • Non Smoking Rooms
  • Fridge
  • Family room
  • Cable TV
  • TV
  • Hairdryer
  • Shower/Bathtub
  • Bathtub
  • Wardrobe/Closet
  • Bathrobe
  • Slippers
  • Toiletries
  • Towels and bed linen

Languages

5 available
  • German
  • English
  • Italian
  • French
  • Multi Language Staff

What's nearby

Explore attractions, restaurants and transport around the hotel

60 places nearby
Closest Train Zermatt GGB

154 m 2 min walk

Closest Bus Bahnhof

157 m 2 min walk

Top attraction nearbyFLYBYPARA | VIP Paragliding Zermatt | Matterhorn

108 m 1 min walk

Dining nearby 20 Restaurants

44 m 1 min walk

Attractions

20
  • FLYBYPARA | VIP Paragliding Zermatt | Matterhorn108 m 1 min walk
  • Gornergrat Railway145 m 2 min walk
  • Matterhorn Museum - Zermatlantis409 m 5 min walk
  • Pfarrkirche St. Mauritius429 m 5 min walk
  • Mountaineer's Cemetery457 m 6 min walk

Restaurants

20
  • Kitchen Around44 m 1 min walk
  • Steakhouse zur alten Mühle65 m 1 min walk
  • China Garden77 m 1 min walk
  • Potato Zermatt77 m 1 min walk
  • McDonald's80 m 1 min walk

Transit

20
  • Zermatt GGBTrain154 m 2 min walk
  • BahnhofBus157 m 2 min walk
  • ZermattTrain166 m 2 min walk
  • VispaBus337 m 4 min walk
  • Untere MattenBus356 m 4 min walk
Map

Stay rules

Important conditions for your stay

Check-in15:00 – 23:00Front desk timing
Check-out11:00Departure timing

Fees and optional services

  • Extra beds

    Extra bed (1 available) - Extra charge may apply