Kuru Club Aitutaki

We could give this negative stars if that were possible. Do not stay here. We arrived at Kuru club on 11.09.2023 and left the same day. We arrived in Aitutaki on 11.09.2023 and departed on 13.09.2023. The rooms were damp, dirty and falling apart, and in places the roof was literally blowing off. I wouldn't let my dog sleep there. The manager's service was really poor, although Abel, the groundskeeper, was awesome and took pride in keeping the outdoor area clean. It's near the airport but a long way from town and everything else on the island. The facilities were poor. The communal kitchen is an outdoor shed or shack with minimal cooking facilities and shared fridges. There's no reception or activities desk, just a pool, nice gardens, the lagoon and the room. There's no food or restaurant, so you have to go into town to buy all your own food. This is worse than a backpackers or campground. We were picked up at the airport and driven to Kuru Club to settle in, but the place was a shambles. Since we were only on Aitutaki for three days, we looked around to see if we could make do. After seeing how poor everything was, we took a taxi to town to find other accommodation. We found somewhere else and came back to Kuru Club, but the manager didn't answer our calls. We waited for a few hours, with nobody else onsite to help. We couldn't tell anyone we were unhappy or checking out, so we left the key in the room and went. Aitutaki is such a beautiful island, so it's really sad when hotels like this purposefully mislead customers. This place should be shut down. The photos on the website were taken when it first opened, and the hotel looks NOTHING like them. If you stay here, you'll need pre-booked transport, filtered or bottled water, a strong immune system to put up with the dampness, and a strong reserve to deal with crabs crawling into your room.