Hotel Balai
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Parking
- Available
- Pets
- Not allowed
- Smoking
- Smoke-free
- Room types
- 4
Guest reviews
Recent reviews shared by hotel guests
Erik L.
There’s a big menu with sandwiches, pizzas, and proper meals, plus a few vegetarian choices, including pizzas. It’s a rustic place with lots of locals. I ordered a vegan pizza without cheese, and the vegetables were canned; the base was ready-made bread.

IGNACIA T.
Really delicious, with a local feel. I loved it.
Diego S.
The bathrooms could use work: old fittings, some damage, and they’re dark. The furnishings also feel dated, and the location is average at best. Still, the food is good and reasonably priced, with sandwiches and cooked fish, seafood, and beef dishes. They serve draft and bottled beer, bottled wine, and mixed drinks, and you can watch soccer on the TVs. The service is friendly, and they take cash and cards. I’m not sure I’d go back, though the choice is yours.
Benjamin R.
We ordered Crab Cake 8k, Grilled Hake 9k, and Mixed Salad 3.5k. The restaurant has a pleasant, organized, rustic family atmosphere, but the food was disappointing, not tasty, and showed several basic kitchen mistakes. The Crab Cake came in a little clay dish and was barely half a serving. It was also frozen rather than fresh, and the cheese on top was burnt. The hake should be easy to clean, yet it still had scales and bones, and my companion bit his mouth more than once. The puree wasn’t creamy, maybe they forgot the milk or butter. The tomato in the salad was too green, and there was an ungrated piece of carrot with its skin on. Our server was new and forgot a few things, but that wasn’t a serious issue, nobody is born knowing. My low rating is for the food and issues above. I hope they improve, and I’d suggest changing the cooks since that’s the most important thing in a restaurant.
daniela S.
The bathroom was the low point, it didn’t seem to be in very good shape. The food and drinks were both very good, though, and we had a great experience.
Amenities
Everything available at this property
General Services
14 available- 24 Hour Reception
- Smoke Free Property
- Heating
- All Spaces Non Smoking (Public And Private)
- No elevators
- Room service
- Linens
- Ironing
- Laundry
- Safe Deposit Box
- Wake Up Service
- Telephone
- Tour assistance
- Library
Internet
1 available- Free Wi Fi
Parking
1 available- Offsite parking reservations required
Pool and beach
1 available- Beach/pool towels
Children
1 available- Kids' TV Networks
Pets
1 available- Pets Not Allowed
Room Amenities
6 available- Cable TV
- TV
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Toiletries
What's nearby
Explore attractions, restaurants and transport around the hotel
188 m 2 min walk
26.5 km
69 m 1 min walk
26 m 1 min walk
Attractions
20- Plaza De Armas69 m 1 min walk
- EXPLORA CHILOÉ132 m 2 min walk
- Catedral San Carlos139 m 2 min walk
- Regional Museum of Ancud142 m 2 min walk
- Foundation Friends of the Churches of Chiloé221 m 3 min walk
Restaurants
20- Restaurant Comidas Tipicas Balai26 m 1 min walk
- Muss Restobar65 m 1 min walk
- Sushi Bar Rolls and Rolls84 m 1 min walk
- Maylen94 m 1 min walk
- Cafeteria Umami97 m 1 min walk
Transit
12- Allende / PudetoBus188 m 2 min walk
- Buses RuralesBus240 m 3 min walk
- Buses Cruz del SurBus389 m 5 min walk
- Allende / Dr. CannesaBus604 m 8 min walk
- Terminal de Buses InterurbanosBus1.5 km 19 min walk

Stay rules
Important conditions for your stay