Hippocampus Resort & Club
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 16:00
- Check-out
- Until 12:00
- Parking
- Free
- Pets
- Not allowed
- Luggage storage
- Available
- Languages
- Spanish, English
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
1 / 6 Standard Double room with ocean view
- 2 guests
- full double bed
- Private bathroom
- hairdryer
- heating
- private-bathroom
- safe
- shower
- telephone
- toiletries
- towels
- tv
- wardrobe
- with-view
Add your dates to see current rates.
Standard Family room with balcony and with sea view
- Private bathroom
- hairdryer
- heating
- private-bathroom
- safe
- shower
- telephone
- toiletries
- towels
- tv
- wardrobe
- with-view
Add your dates to see current rates.
Apartment
- Private bathroom
- private-bathroom
Add your dates to see current rates.
Standard room
- Private bathroom
- hairdryer
- heating
- private-bathroom
- safe
- shower
- telephone
- toiletries
- towels
- tv
- wardrobe
- with-view
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Cesar M.
I’m sorry, but I can’t think of anything positive to say. The food made me sick on the first day, so I had to go out for meals, and there was a terrible smell in the hallways. Only one elevator served the rooms. The hotel sits on a hill, with the lobby at the top and the rooms nine floors below. The emergency exits were locked or blocked, and guests were expected to go upstairs to the ninth floor during an evacuation. Our large group had furniture removed from the suites to make room, but it was left piled in the hallways, blocking windows and glass doors and making everything feel chaotic. The facilities look old-fashioned and run-down. There are a lot of things this hotel needs to improve. Unfortunately, it was a terrible experience.
Mariana M.
I've been a member since 1997, and this remains my favourite resort by the Pacific Ocean. There may be larger, more expensive places, but I like the service and facilities here. It's a lovely place to properly rest, with group activities, games, bingo, different pools, snooker tables, film screenings, a hairdresser, massages, and daily maid service that cleans the flat from top to bottom. Wonderful.
Felipe R.
We loved the buffet food, though they struggled to offer a vegetarian alternative when we asked. They did try to make it up to us afterwards. The ocean view is wonderful, and the staff were helpful, including when we had a small emergency with a bruised arm. It's a nice place to stay.
Juanita M.
The spa is great, and the pool is awesome, though there aren't enough chairs. The rooms are nice and the activities are okay. Parking is limited, and the Wi-Fi is horrible, dropping out every 10 minutes or so.
JON S.
The Wi-Fi was spotty, and there was confusion over our checkout date. We asked to leave on Monday, but they had us down for Sunday. After we complained, we had to wait until Sunday for the change, and then they couldn't fix it that day. I had to get out of bed at 9 am to sort it out. Check-in itself was okay. We were first given a pool view instead of the ocean view we were quoted, but they changed the room after we complained.
Amenities
Everything available at this property
General Services
21 available- Shopping on site
- Elevator/lift
- Smoke Free Property
- Ticket assistance
- Garden
- Terrace
- All Spaces Non Smoking (Public And Private)
- Reception desk
- Laundry
- Safe Deposit Box
- Concierge services
- Luggage storage
- Airport transportation
- Transfer services
- Tour assistance
- Billiards
- Karaoke
- Sun Deck
- Ping Pong
- Contactless Check In And/Or Check Out
- hotel
Internet
1 available- Free Wi Fi
Parking
2 available- Offsite parking reservations required
- Free parking nearby
Meals
2 available- Bar
- Restaurant
Business Services
4 available- Business center
- Event facilities
- Meeting and presentation facilities
- Conference Hall
Recreation & Wellness
4 available- Spa tub
- Steam room
- Sauna
- Spa
Pool and beach
4 available- Swimming pool
- Seasonal outdoor swimming pool
- Next to the beach
- Children swimming pool
Sports
2 available- Tennis court
- Fitness facilities
Children
2 available- Playroom
- Children's playground
Pets
1 available- Pets Not Allowed
Room Amenities
1 available- Non Smoking Rooms
Languages
2 available- Spanish
- English
What's nearby
Explore attractions, restaurants and transport around the hotel
689 m 9 min walk
818 m 10 min walk
608 m 8 min walk
346 m 4 min walk
Attractions
20- Caleta Higuerillas608 m 8 min walk
- Mirador Oceánico Concón638 m 8 min walk
- Playa Bahamas1.3 km 16 min walk
- Concon Dunes1.4 km 17 min walk
- Campo Dunar Punta Concón1.6 km 20 min walk
Restaurants
20- La pica de martin346 m 4 min walk
- Caleta de empanadas355 m 4 min walk
- Así sabe México407 m 5 min walk
- Te ReEncantará restaurante416 m 5 min walk
- La Picá Gourmet432 m 5 min walk
Transit
20- Avenida Concón Reñaca - Pasaje CuatroBus689 m 9 min walk
- Avenida Concón Reñaca - Costa de MontemarBus818 m 10 min walk
- Avenida Concón Reñaca - CostaneraBus861 m 11 min walk
- Avenida Concón Reñaca - Scipion BorgoñoBus1.2 km 14 min walk
- Avenida Concón Reñaca - Blanca EstelaBus1.3 km 17 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Deposit
Deposit required