ELENA M.
The person who welcomed us was very friendly. But after we got the rooms and started cleaning them out, we found food containers and beer bottle caps, and the sheets smelled strongly of body odor. I told him and suggested at least lowering the price because the hygiene was nowhere near decent, but he didn’t offer any solution. The other guests were also very noisy late at night. For 40,000 pesos, I would NEVER recommend staying here. We’ll obviously file a complaint with SERNAC (Chilean Consumer Protection Agency), since they didn’t offer even the slightest solution.

