JEN Hong Kong by Shangri-La
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- English, Korean, Multi-language staff +2
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 6 Superior Double room with city view
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- fridge
- hairdryer
- iron
- private-bathroom
- safe
- shower
- slippers
- tea-or-coffee
- telephone
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1 / 4 Superior Twin room with city view
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- fridge
- hairdryer
- iron
- private-bathroom
- safe
- shower
- slippers
- tea
- tea-or-coffee
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1 / 2 Club Double room with harbour view
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- fridge
- hairdryer
- iron
- private-bathroom
- safe
- shower
- slippers
- tea-or-coffee
- telephone
Add your dates to see current rates.
1 / 2 Club Double Suite
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- fridge
- hairdryer
- iron
- mirror
- private-bathroom
- safe
- shower
- slippers
- tea-or-coffee
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
farrah L.
Our short stay was lovely, and both check-in and checkout were smooth. We're a group of 10 and had booked four rooms, but at arrival we got five rooms, with one provided free. The rooms were clean and had the amenities we needed. I brought my own supplies, but hadn't brought an adapter or converter, thinking it would be like hotels in the US and Canada. The reception guy kindly lent me one without even asking for a credit card hold, though we'd paid weeks before leaving Manila. The lobby is upstairs, one escalator ride up, away from the busy street, and there's a large seating area for guests. For a four-star hotel, it didn't feel crowded or chaotic after Christmas. HKU Station is a one-minute walk away, which made getting around easy. Hope it stays this way.

Ang L.
We come to HK nearly every year, and Hotel Jen is still our regular choice. The area has plenty of shopping, though for higher-end shops or browsing we head to Central or Wan Chai. We like the more relaxed local pace around the hotel. The rooms are nicely appointed, there's a proper dining room, and the MTR station is only 30 seconds away on foot. The staff are very good and helpful, and we enjoy our annual visits.
Queenie L.
The location made a big difference for me and my toddler, right by HKU station's B2 exit, which has lift access. Not every MTR exit has a lift. Breakfast had a decent mix of Chinese and Western choices, and my favorites were the calamansi drink and Hainan chicken rice. We had a fantastic stay at Hotel Jen. From the front desk to the restaurant wait staff, everyone was ready with a smile and willing to go the extra mile. The room was a reasonable size for Hong Kong.
Dorothy P.
We really like this little hotel and would stay again on our next Hongkong trip. The staff are helpful and friendly. Our room was spotless, with plenty of towels, basic toiletries, and a huge window. The bed was firm and smelled clean, and there was a charging cable for both Android and iPhone.
ida W.
Major renovation noise from 10am to 6pm left us exhausted, especially with the seven-hour time difference. We couldn't rest and had to leave our rooms because the noise was unbelievable. There was nowhere else in the hotel to sit, apart from two benches. Luckily, we'd cancelled our second stay. I don't think this hotel is suitable for guests while such major renovations are going on.
Amenities
Everything available at this property
General Services
28 available- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Newspapers
- Ticket assistance
- Express Check In/Check Out
- Television in lobby
- All Spaces Non Smoking (Public And Private)
- Reception desk
- Room service
- Smoke Detector
- DVD Player
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Shoe shine
- Wake Up Service
- Telephone
- Iron
- Cafe
- Shuttle
- Korean
- Tour assistance
Accessibility
2 available- Upper floors accessible by elevator
- Accessibility features
Internet
1 available- Free Wi Fi
Parking
1 available- Parking
Meals
8 available- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Restaurant
- Bottled water
- Kettle
Business Services
3 available- Business center
- Event facilities
- Fax and copy machine
Pool and beach
4 available- Swimming pool
- Seasonal outdoor swimming pool
- Beach/pool towels
- Rooftop pool
Room Amenities
9 available- Non Smoking Rooms
- Fridge
- Family room
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Slippers
- Toiletries
Languages
4 available- English
- Multi Language Staff
- Japanese
- Chinese
What's nearby
Explore attractions, restaurants and transport around the hotel
63 m 1 min walk
112 m 1 min walk
1.6 km 20 min walk
11 m 1 min walk
Attractions
20- Man Mo Temple1.6 km 20 min walk
- Tai Kwun2.0 km 25 min walk
- Central-Mid-Levels Escalators2.1 km 26 min walk
- Sky Terrace 4282.3 km 29 min walk
- Hong Kong Observation Wheel2.7 km 34 min walk
Restaurants
20- Café Malacca11 m 1 min walk
- 源興隆麵家15 m 1 min walk
- Chart Coffee17 m 1 min walk
- 波吧27 m 1 min walk
- Comilonas28 m 1 min walk
Transit
20- 香港國際機場 Hong Kong International AirportAirport22.7 km
- 深圳宝安国际机场Airport51.5 km
- 石塘咀市政大廈 Shek Tong Tsui ComplexBus63 m 1 min walk
- 石塘咀總站 Shek Tong Tsui TerminusTram112 m 1 min walk
- 山道 Hill RoadBus126 m 2 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Deposit
Deposit required