JEN Hong Kong by Shangri-La
About this property
Your vacation should be comfortable! Hotel "JEN Hong Kong by Shangri-La" is located in Hong Kong. This hotel is located in 3 km from the city center. You can take a walk and explore the neighbourhood area of the hotel — HKU, Victoria Peak Garden and Peak Tower.
Popular facilities
Good to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Multi-language staff
- Smoking
- Smoke-free
Reference price
Guest reviews
Recent reviews shared by hotel guests
Our short stay was lovely, and both check-in and checkout were smooth. We're a group of 10 and had booked four rooms, but at arrival we got five rooms, with one provided free. The rooms were clean and had the amenities we needed. I brought my own supplies, but hadn't brought an adapter or converter, thinking it would be like hotels in the US and Canada. The reception guy kindly lent me one without even asking for a credit card hold, though we'd paid weeks before leaving Manila. The lobby is upstairs, one escalator ride up, away from the busy street, and there's a large seating area for guests. For a four-star hotel, it didn't feel crowded or chaotic after Christmas. HKU Station is a one-minute walk away, which made getting around easy. Hope it stays this way.
We come to HK nearly every year, and Hotel Jen is still our regular choice. The area has plenty of shopping, though for higher-end shops or browsing we head to Central or Wan Chai. We like the more relaxed local pace around the hotel. The rooms are nicely appointed, there's a proper dining room, and the MTR station is only 30 seconds away on foot. The staff are very good and helpful, and we enjoy our annual visits.
The location made a big difference for me and my toddler, right by HKU station's B2 exit, which has lift access. Not every MTR exit has a lift. Breakfast had a decent mix of Chinese and Western choices, and my favorites were the calamansi drink and Hainan chicken rice. We had a fantastic stay at Hotel Jen. From the front desk to the restaurant wait staff, everyone was ready with a smile and willing to go the extra mile. The room was a reasonable size for Hong Kong.
We really like this little hotel and would stay again on our next Hongkong trip. The staff are helpful and friendly. Our room was spotless, with plenty of towels, basic toiletries, and a huge window. The bed was firm and smelled clean, and there was a charging cable for both Android and iPhone.
Major renovation noise from 10am to 6pm left us exhausted, especially with the seven-hour time difference. We couldn't rest and had to leave our rooms because the noise was unbelievable. There was nowhere else in the hotel to sit, apart from two benches. Luckily, we'd cancelled our second stay. I don't think this hotel is suitable for guests while such major renovations are going on.
Amenities
Everything available at this property
General Services
18 available- 24 Hour Reception
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Security guard
- Newspapers
- Ticket assistance
- Television in lobby
- Express Check In
- Room service
- Smoking allowed in bedrooms
- Smoke Detector
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Tour assistance
Accessibility
1 available- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Internet access
Parking
1 available- Parking
Meals
4 available- Coffee/tea for guests
- Breakfast
- Restaurant
- Kettle
Business Services
2 available- Business center
- Conference Hall
Pool and beach
1 available- Seasonal outdoor swimming pool
Sports
1 available- Fitness facilities
Room Amenities
4 available- TV
- Shower/Bathtub
- Shower
- Toiletries
Languages
1 available- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
65 m 1 min walk
111 m 1 min walk
1.6 km 20 min walk
13 m 1 min walk
Attractions
20- Man Mo Temple1.6 km 20 min walk
- Tai Kwun2.0 km 25 min walk
- Central-Mid-Levels Escalators2.1 km 26 min walk
- Sky Terrace 4282.3 km 29 min walk
- Hong Kong Observation Wheel2.8 km 34 min walk
Restaurants
20- Café Malacca13 m 1 min walk
- 源興隆麵家13 m 1 min walk
- Chart Coffee16 m 1 min walk
- Comilonas27 m 1 min walk
- 波吧29 m 1 min walk
Transit
20- 香港國際機場 Hong Kong International AirportAirport22.7 km
- 深圳宝安国际机场Airport51.5 km
- 石塘咀市政大廈 Shek Tong Tsui ComplexBus65 m 1 min walk
- 石塘咀總站 Shek Tong Tsui TerminusTram111 m 1 min walk
- 山道 Hill RoadTram125 m 2 min walk
Stay rules
Important conditions for your stay
Hotel information
Electricity
- Voltage
- 220 V
- Frequency
- 50 Hz
- Socket types
- A, G, I
