Matthew R.
My booking was supposedly confirmed over a month before I arrived. But when I called the host on arrival, she said I had never called to confirm it. That’s not how Booking.com works, and now I’m stranded without anywhere to stay. I’ve never had this happen before. She kept insisting I hadn’t called. Other guests told me they’d had the same problem, though she managed to sort theirs out. Mine was left unresolved. The place is also a complete dump. You’ve been warned.

