Grand Memories Holguin

If you want quiet, comfort and relaxation, this is a lovely choice. My wife especially liked how peaceful it was, with no crowds or waiting. It’s not suited to people looking for nightlife. The Sanctuary at Grand Memories Holguín sits far out in the countryside, and there’s little nearby. The only shopping and dining area is about a five-minute walk away, and the hotel itself has just a small shop with basic items. Bring essentials you’re used to, like snacks, pop and hygiene supplies. The hotel is beautiful, spotless and well cared for. The beach has soft sand and clear water, and while we’re not pool people, the pools were clean and inviting. We had a wonderful week in November. I highly recommend the Premium Package over the standard options. A suite or junior suite makes a real difference to comfort and space, and the package includes a personal butler. Carlos was outstanding, courteous, polite and knowledgeable. Ask for him if you can; he made our stay even better.

Our eight-day stay at Sanctuary Grand Memories Holguin was excellent, with great food, rooms and staff. Yosbel and Raciel arranged all our dinner reservations and organized a lovely beach dinner for us, with exceptional service throughout. My sister had the premium package and her butlers, Orlando and Luis, were ready to help us too. They all went above and beyond to make the trip wonderful. Can’t wait to return!

The pools were spacious and sparkling clean, the food was good, and drinks were cold. It’s about a 90-minute trip from the airport, but once you arrive you’re welcomed by the kindest, hardest-working staff. The hotel is beautiful, and the staff make it even more so. Our butlers Yosbel and Raciel are a dynamic duo who went out of their way to make everything perfect. I can’t say enough good things about them or the rest of the team. We’ve made wonderful friends here.

Our butlers Ramon and Michel turned the trip into something fantastic. We had a few things to sort out when we arrived and ended up needing a room change. That’s when we were assigned Ramon and Michel, who felt more like friends and took wonderful care of us. Ramon moved us to a beautiful ocean-view room, and both were always there when we needed anything. Michel seemed to have spidey senses, showing up wherever we were and checking that everything was okay and that we were having a great evening. They handled dinner reservations, especially for my birthday. Michel arranged balloons, decorations and champagne in the room, while Ramon set up a beautiful birthday dinner. We couldn’t have asked for better. We were also pleasantly surprised by how kind everyone was, how decent the food was and how beautiful the ocean looked. Despite what others may say, I definitely recommend this resort and these butlers. We’ll be back and would ask for Ramon and Michel again. Thank you both, and Grand Memories Sanctuary, for an amazing birthday trip.