Zuzana P.
After we left the two apartments, I discovered a few days later that they hadn't returned our full deposit. We had paid €400 total, €200 for each apartment, and they kept about €250 without warning. It took two days for anyone to answer my email. They said we'd damaged one of the beds, but we hadn't. We spent most of our time out walking and know how to behave. I asked for the date of their photo and other necessary details, but got no further information or reply. No one had come to inspect before we left, which already seemed strange. The poor communication and this whole situation ruined our weekend in Prague. I came away feeling these people were ordinary arrogant thieves.
