Emser Thermenhotel

We held a workshop for 10 people here and had a really good experience. The riverside room was lovely, and the service was great. Lunch was a very good two-course meal, with nice desserts in the afternoon. Recommended!

The town doesn't offer much to see or do, so this feels more like a place to unwind than a base for exploring. We enjoyed our one-night stay, and the staff were kind and attentive. The view from our rather small room was the best part. Breakfast was good apart from the limited bread selection, which felt below what you'd expect at a wellness hotel. The other food and service were fine. The sauna and wellness area is spacious, though be aware the sauna zones are nude. English-speaking visitors may also find the signs and information unclear. At the spa, the floor around the indoor pool and jacuzzi was very wet and slippery, and didn't seem to get dried or cleaned often. That's a safety concern, especially for older guests; warning signs or more staff attention would help. The indoor pool also felt colder than you'd expect in a spa, and a slightly higher temperature would be more comfortable. The sauna ceremonies are held in smaller saunas that fill up quickly. Since hotel guests pay to use the wellness facilities, restricting outside visitors at busy times could reduce crowding. A few changes to safety and capacity would improve the experience.

Breakfast was a wonderful buffet, with options from vegan food to eggs and bacon and plenty in between. We also had a very enjoyable dinner at the hotel restaurant, and the staff made sure we had enough sauna towels. We had a lovely river view from our room at the Emser Hotel. It came with two bathrobes, two sauna towels, two pairs of slippers, breakfast and Therme entry. The front desk said we could swap the robes for another size if needed, but they fit us perfectly. Staff were very friendly and helpful, and the reception team spoke several languages. Getting to the Therme was especially convenient: we could walk there from our room without going outside or checking in at the front desk, using our own entrance. We explored several pools and a few saunas on the first afternoon, including a rainwater mineral shower. It was nice not to rush through everything, since we knew we'd be back the next day. My favorite was the 36-38 degree pool, which really helped my aching knee. We also saw that hotel guests could enter the Therme from 8am. We booked two nights and would love to return soon.

The staff were exceptionally friendly and ready to help, and breakfast was excellent. The hotel itself is beautifully designed, with plush blue velvet and high-end finishes. The rooms are fairly small, though the bathrooms look stylish and sit behind a sliding wall. A heads-up for visitors unfamiliar with the local spa customs: the facilities are clothing-optional in the European style. All sauna areas are nude, and most pool and spa activities are also without swimsuits. I wasn't prepared for that and didn't want that kind of experience, so the facilities were effectively unusable for me and the stay was very disappointing. Bad Ems is a pretty spa town, but this setup wasn't for me.