Fiona W.
The staff were polite, friendly, and ready to help. When we were hurrying to catch a train, they got our luggage for us promptly. We also liked the complimentary coffee and pastries each morning, the hotel views in both daytime and evening, and the soundproof windows. The TV gave us access to Netflix and other services. Cologne Cathedral, the Lock Bridge, and plenty of Christmas markets were easy to get to, while restaurants and bars were within a five-minute walk. We had an amazing experience, would definitely recommend it, and hope to return soon.

