B&B HOTEL Dortmund-West

Rooms are on the small side, but clean and very comfortable. Good price and great staff.

It was okay.

The breakfast buffet was simple, but tasty and had all the basics, from coffee and bread to cold cuts, eggs, juice, and yogurt. The friendly woman at reception was a highlight, and the outside of the hotel looks very well cared for. I was there for one business night. At first it seemed deserted, though that impression was misleading, and finding the way from the main entrance through the driveway to the courtyard was a little confusing but manageable. The room design was fine, but parts were dirty, including some traces of blood, which wasn't appetizing. There's no elevator. It's easy to reach by car, but the location feels out of town and may be less convenient if you don't drive. For a one-night stay I can't complain much, and I'd come back. To be clear, those are comments and ideas for improvement, not meant as negative criticism.

The air conditioning kept making a very loud noise even after I switched it off, so three hours later I went to reception. They told me some rooms are just like that and management considers it acceptable. I asked to move rooms, but they said they weren't allowed to give me another one. I said I'd have to leave a bad Google review, and the response was basically, 'That's how it is.' That was the end of it.