Grand Mercure

Name: Grand Mercure
Address: Lindemann Str 88, Dortmund, Dortmund, North Rhine-Westphalia, DE
Rating: 8.6

About this property

Your vacation should be comfortable! Hotel "Grand Mercure" is located in Dortmund. This hotel is located minutes away from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Westfalenhalle, Helmut-Koernig-Halle and Westfalenpark Dortmund. Location It’s time to have a nice meal! Stop by the restaurant. Accessibility: there is an elevator/lift. At the hotel

Popular facilities

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Restaurant

Good to know

Check-in: From 14:00
Check-out: Until 12:00

Guest reviews

Recent reviews shared by hotel guests

Guest Rating

8.6/10

Very Good

2248 reviews

Featured review

Olena S.

October 2025

4/10

We were there for five days, and the room was cleaned only once. It was large and fairly comfortable, but very old and clearly in urgent need of renovation. The ventilation grilles were dirty and you noticed straight away. Parking cost €20 a day. The first two days were fine, but on the third we weren’t allowed in. We called reception three times, and each time they said it wasn’t their problem and told us to park on the street. That was really unpleasant. We booked through Booking.com because we liked the photos and location. The hotel is large and well-known, with above-average prices. Reception greeted us normally, but when we raised an important request that didn’t break any hotel rules, the receptionist was rather rude and said it wasn’t allowed, even though that restriction wasn’t in the hotel policy. The manager resolved it, and we’re very grateful to him. He was kind and helpful, and greeted us whenever we saw him. We appreciate the manager’s kindness, but reception service and the condition of the rooms need improvement. I hope management takes action and renovates the property.

Maya L.

June 2025

10/10

The room was spacious, nicely furnished and cozy, even though I spent most of my time out exploring the city. The neighbourhood was charming and convenient, and I was warmly welcomed by the front desk staff, who were professional, courteous and attentive. The service stayed consistently good throughout, with staff showing professionalism and a real commitment to guest satisfaction. This was my first time at the hotel, but it won’t be my last. It was a thoroughly pleasant stay, and I look forward to coming back.

Klaus R.

May 2025

8/10

The entrance is grand, breakfast is absolutely okay, and the service is very friendly and helpful. The location is hard to beat if you’re going to the fair or stadium. The rooms need investment, especially the bathrooms, and the carpets and curtains can be horrendous. Four stars feels like a bit much, but three doesn’t seem justified either.

Thao N.

November 2025

10/10

A cozy, very nice hotel. We were welcomed with clean, luxurious and comfortable rooms, and the breakfast was delicious.

Simon B.

March 2025

6/10

Breakfast was good. The room itself was fine, but the shower was a bit blocked and the bath filled up slowly. We’d booked one double bed, but it wasn’t available when we arrived. They eventually compensated us with a welcome drink, though it took some difficulty.