Dustin K.
Apartment 3 turned out to be Apartment 3, even though we booked apartment 2. It was in the basement with virtually no daylight, and while the decor tried to look expensive, with leather and gold, it felt like what I'd guess is an Arabic taste. The floor heating was very slow. The kitchen had no sink or cooking surface, and the hot water supply was limited. Our beds hadn't been made even though we'd paid for that, so I don't want to know how many people had slept in them without the linen being changed. Service wasn't accommodating. Hours were strictly enforced, so we couldn't drop our bags early, not even five minutes after the cutoff, and calls weren't answered during that period either. The luggage drop-off and the place to pick up public transport tickets, which are paid for through the city tax, were both a few blocks away.

