Alpchalet Schwanstein

Dinner at the restaurant was very good, and its manager tried hard to help us. He wasn’t connected to the hotel, though, and we couldn’t get a hotel staff member to answer questions or sort out problems when we arrived at 4pm. The access code we’d been given for the side door was wrong, so once the main entrance closed, we had no way in. It threw off our plans for that night. I’d expect someone to be available at the desk during busy check-in hours. It felt more like a hobby than a business.

We’d happily stay here again. Our room was spotless, quiet, and private, with a bathroom that was spacious by European hotel standards. The hostess was delightful and made a lovely breakfast, including freshly cooked eggs alongside the usual continental choices. The location worked well too, close enough to the castles and easy to get around from.

The restaurant next door is excellent and run by a different owner, and the pricing here is good. We found the rooms very clean, with excellent beds and a nice bathroom, and the people were friendly and helpful. The chalet is in a lovely spot near the Austrian border, at the foot of Germany’s highest mountain, the “Zugspitse”, just under 3 km away.

The mountain view from the balcony was beautiful, and I slept like a baby in the comfortable bed with its nice pillows. Breakfast was very good too. The room was clean and lovely, with complimentary tee and coffee, and there’s free parking outside. The staff were exceptionally friendly and helpful. Loved our stay, highly recommend it.