IntercityHotel Heidelberg

The station is right next door, which makes transport easy, and the hotel has its own parking area. It's clean and comfortable, and breakfast is enjoyable, though the selection is limited. The noise is the downside of that location. Announcements and trains arriving and leaving are clearly audible throughout the day and night, and it made it harder to fall asleep.

I spent one night here as part of a tour group, and most of the group seemed to have much the same bad experience. The room smelled of sewage, the drains were blocked, the toilet overflowed, and the air conditioning didn't work. Opening the windows meant a lot of noise from the busy station next door. Even with them shut, I could hear trains and announcements all night.

We chose this hotel for its good location, but the stay was awful. Our room was like a sauna at check-in and took a day and a half to cool down. The shower drain smelled of sewage, and nobody at the front desk seemed available to help. We asked for cleaning and fresh towels, but no one came during our three nights. On checkout day, staff opened our door twice while we were still asleep. I wouldn't stay again.

The hotel is spacious and modern, but the train station noise is awful. Announcements ran from 5am to midnight every day, loud enough that we needed earplugs to sleep more than five hours. We first thought our window was the problem, but apparently it's just that noisy. Rooms aren't cleaned daily for environmental reasons, and they ask at check-in how often you'd like it done. We chose every other day, expecting new sheets, clean glasses and water, but got only fresh towels. Breakfast in the lobby was simple and bland, poor value at 20€ each.