Van der Valk Hotel Moers
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 10:00
- Parking
- Free
- Extra bed
- EUR 30 per guest/night
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- German, English, Multi-language staff
- Smoking
- Smoke-free
- Room types
- 3
Room Information
Rooms
1 / 4 Standard Triple room
- 3 guests
- Private bathroom
- hairdryer
- private-bathroom
- safe
- tv
Add your dates to see current rates.
Standard room
- Private bathroom
- hairdryer
- private-bathroom
- safe
- tv
Add your dates to see current rates.
Standard Twin room
- 2 guests
- twin beds
- Private bathroom
- private-bathroom
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Guest reviews
Recent reviews shared by hotel guests
Helen L.
The room was basic but acceptable, and the location was convenient for my five-night business trip. The service, though, was very poor. When I arrived around 6pm to check in, I waited about 10 minutes at an empty reception desk. The staff member who eventually came didn't acknowledge the wait or apologize. There were two bottles of water in the room on the first day, but none were replaced after that. The hotel didn't sell bottled water at reception, and the vending machine only took coins, not cards. When I asked for help because I was thirsty, I was told they couldn't help and it wasn't their responsibility. For a guest staying several nights, that's frustrating and felt rude. The service fell short of what I expected, especially on a business trip.
Sarah C.
The hotel was a convenient stop along our route, and that was about the only average part of our stay. We were refused allergy-free pillows and a duvet. The receptionist blamed me for not mentioning it earlier, then said housekeeping leaves at 18:00. I was worried about having a swollen face or an asthma attack from sleeping with feathers. We managed to take off the duvet, but had only a sheet and were cold. I used a cushion from the lobby as a pillow. I've never been refused allergy-free pillows or bed covers on my travels. There was absolutely no customer service here. If good service matters to you, don't stay at this hotel.
Patrick G.
The only thing that made us uncomfortable was seeing the waiter berate another staff member in front of us. That person had only been trying to help us, and it seemed unnecessary that they got into so much trouble for it. Otherwise, we had a lovely stay. The reception was superb, all our rooms were beautiful, parking was brilliant, and the food was very good. We'd definitely go again.
Toby G.
Amir from Bali is doing an amazing job. He's a rising star on the horizon.
Alaa B.
There’s a large free parking area, so it’s easy to find a place for the car. The rooms are also very nice and spacious compared with local hotels at the same price. The hotel is in a nice spot on highway number 40 (Autobahn40), with a lovely park and an outdoor swimming pool behind it. I also liked the reception's decor and atmosphere, with a comfortable place to sit and nice music. I liked the place a lot.
Amenities
Everything available at this property
General Services
67 available- ATM
- Shopping on site
- Elevator/lift
- Smoke Free Property
- Heating
- Newspapers
- Ticket assistance
- Gift shop
- Television in lobby
- Terrace
- Fire Extinguisher
- All Spaces Non Smoking (Public And Private)
- Reception desk
- Bridal suite
- Room service
- Indoor Fireplace
- Ironing
- Luggage storage
- Laundry
- Safe Deposit Box
- Dry Cleaning
- Wake Up Service
- Telephone
- Packed Lunches
- Tour assistance
- Billiards
- Bowling
- Hiking
- Sun Deck
- Year of construction
- Year of most recent renovation
- Total number of rooms
- Number of floors (main building)
- Single rooms
- Double rooms
- Suites
- Apartments
- Triple rooms
- hotel
- American Express
- EC
- MasterCard
- Visa
- Maestro
- Visa Electrón
- City centre
- Bus/Train station
- Key Collection
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Car hire
- Laundry service
- Multilingual staff
- Fireplace
- Hotel safe
- Lift access
- Newspaper stand
- Shop
- Sun terrace
- Luggage room
- Clothes dryer
- Non Smoking Area
- Smoking area
- Highchairs
- Banquet hall
- Game room
Accessibility
4 available- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Accessible rooms
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
4 available- Electric car charging
- Free parking
- Free Parking on Premises
- Car park
Meals
14 available- Minibar
- Bar
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Vending machine
- Air conditioning in Restaurant
- Breakfast buffet
- Buffet lunch
- À la carte lunch
- Set menu lunch
Business Services
6 available- Business center
- Event facilities
- Fax and copy machine
- Conference room
- Meeting room
- Business centre
Sports
5 available- Bike rental
- Mini golf
- Bicycle hire service
- Bicycle storage
- Gym
Children
1 available- Children playground
Room Amenities
7 available- Non Smoking Rooms
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
Languages
3 available- German
- English
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
226 m 3 min walk
20.2 km
913 m 11 min walk
906 m 11 min walk
Attractions
20- Freefall Plaza913 m 11 min walk
- Schlosspark1.2 km 16 min walk
- Denkmal "Hektors Abschied"1.2 km 16 min walk
- Rosengarten, Moers1.3 km 16 min walk
- Moers Park1.3 km 16 min walk
Restaurants
20- Pizzeria Maliyas906 m 11 min walk
- Aphrodite Restaurant989 m 12 min walk
- Taberna Paco989 m 12 min walk
- Tasso - der Grieche1.1 km 14 min walk
- Antalya Grill1.1 km 14 min walk
Transit
20- Düsseldorf AirportAirport20.2 km
- Flughafen Weeze/NiederrheinAirport36.9 km
- BiefangBus226 m 3 min walk
- FreizeitparkBus673 m 8 min walk
- SchwanenringBus728 m 9 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Baby cot
Baby cot (1 available) - Extra charge may apply
Extra beds
Extra bed (1 available) - Extra charge may apply
Deposit
Pet deposit required
Rules and eligibility
No-show policy
No-show charge may apply - After 12:00 - Before midday