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Smoke-freeFamily friendly

About this property

A great option for a journey on a budget - hotel "Altes Zollhaus Stralsund" is located in Stralsund. This hotel is located in the very center of the city. In the morning, have a cup of coffee while looking at the city from the window. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Museum for Comic Art, Heilgeistkirche and Gorch Fock 1. Location Want to be always on-line? Wi-Fi is available. If you travel by car, you can park in a parking zone for free. The staff of the hotel speaks English and German. At the hotel

Popular facilities

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Free WiFi
Family friendly

Good to know

Check-in
From 00:00
Check-out
Until 10:00
Parking
Free
Pets
Not allowed
Languages
German, English
Smoking
Smoke-free
Children
Family friendly
Room types
4

Room Information

Rooms

2 Bedrooms Apartment

  • Private bathroom
  • hairdryer
  • private-bathroom
  • tv
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Apartment

  • Private bathroom
  • hairdryer
  • private-bathroom
  • tv
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Deluxe Apartment

  • Private bathroom
  • hairdryer
  • private-bathroom
  • tv
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Studio

  • Private bathroom
  • hairdryer
  • private-bathroom
  • tv
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Guest reviews

Recent reviews shared by hotel guests

Guest Rating
8.8/10
Very Good
47 reviews

Carola B.

4/10

The location near both the harbor and the old town is the main upside. Inside, the furniture, windows, and curtains all seem quite worn, and the cleanliness wasn't good. All the windows in the three-room apartment face a busy cobblestone street, so it won't suit anyone who's sensitive to noise.

Lisa K.

10/10

For ice cream in Stralsund, I think the "Altes Zollhaus" parlor is the best. The scooped flavors are excellent, and the soft serve is wonderfully creamy. There are sundaes and plenty of toppings, too. My favorite is soft serve with chocolate glaze. So good! :-)

Juliane K.

10/10

The location made this a great stay: the harbor is right there, the bus stop is outside, and the old town is only a 10-minute walk. There's also a delicious ice cream parlor in the building. The old customs house itself is beautiful, especially its brick Gothic style. I booked a small one-person apartment for a week and was very happy with it. It was modern, clean, and had the essentials, including free Wi-Fi, a fridge, stovetop, kettle, dishes, linens, towels, soap, dish soap, salt, and sugar. I did miss having a microwave a little, but it wasn't a big deal. The bed was comfortable. I don't really understand the earlier complaints about noise and cleanliness. With the windows open, you can hear seagulls and the occasional car, but nights were quiet and I slept perfectly well. Arranging everything with the owners was easy and friendly. They sent detailed directions for finding the house and key, along with the house rules, by email and letter. No in-person meeting was needed, which I found helpful. I'd rent the apartment again and recommend it.

Mara V.

6/10

The location is a real plus: Alte Zollhaus sits beside a canal and the OZEANEUM Stralsund, with a lovely view and easy access to the main sights. The attic studio I stayed in was spacious, modern, and had most of what I needed. Bedding was provided and clean. It felt comfortable and homey, the shower and bath were nice to use, and the sofa bed was easy to set up with plenty of room. Getting out of the tub might be tricky for some, since there's no grab bar, but that's a small thing. The serious downside was cleaning. There was a thick layer of dust under the bed, wardrobes, and shelves. The sofa and a chair had stains, though I got them off with water and a cloth. There were also previous guests' hairs in the bath drain, which was pretty off-putting, and the glass doors were dirty. Guests are asked to take out the trash and wash the dishes, which I understand, but general cleaning should still be handled by the cleaning staff. As for noise, I know an old-town apartment on a street can be noisy. I heard some sounds outside, but nothing that bothered me much. They also offer ice cream at Alte Zollhaus, though that's beside the point of this apartment review. The location and facilities made up for some of the cleanliness problems. I'd give it 3/5 stars, or 6/10 points. Thanks for the stay.

Amenities

Everything available at this property

12 Facilities

General Services

5 available
  • Smoke Free Property
  • Heating
  • Terrace
  • Fishing
  • Family/Kid Friendly

Internet

1 available
  • Free Wi Fi

Parking

1 available
  • Free parking

Pets

1 available
  • Pets Not Allowed

Room Amenities

2 available
  • Non Smoking Rooms
  • Family room

Languages

2 available
  • German
  • English

What's nearby

Explore attractions, restaurants and transport around the hotel

60 places nearby
Closest Bus Ozeaneum

39 m 1 min walk

Closest Ferry Fähre Stralsund - Altefähr

268 m 3 min walk

Top attraction nearbyOZEANEUM Stralsund GmbH

121 m 2 min walk

Dining nearby 20 Restaurants

34 m 1 min walk

Attractions

20
  • OZEANEUM Stralsund GmbH121 m 2 min walk
  • Stralsund Promenade173 m 2 min walk
  • Gorch Fock I241 m 3 min walk
  • Kulturkirche St. Jakobi - Kreisdiakonisches Werk Stralsund e.V.295 m 4 min walk
  • Stralsund Historic Old Town392 m 5 min walk

Restaurants

20
  • Wasserstoff Segelmacherei & Gastronomie GmbH & Co34 m 1 min walk
  • Fischkutter Milan36 m 1 min walk
  • Genusskutter Free Willy36 m 1 min walk
  • BoBoQ Kaffee & Tee42 m 1 min walk
  • Restaurant Lara43 m 1 min walk

Transit

20
  • OzeaneumBus39 m 1 min walk
  • Stralsund, HafenBus227 m 3 min walk
  • WasserstraßeBus233 m 3 min walk
  • Fähre Stralsund - AltefährFerry268 m 3 min walk
  • Stralsund WasserstraßeBus288 m 4 min walk
Map

Stay rules

Important conditions for your stay

Check-in00:00Front desk timing
Check-out10:00Departure timing