Dorint Resort Winterberg Sauerland

The spa area was very nice, and the hotel’s village tavern deserves a mention too. It was cozy, and the sole staff member there was friendly, capable, and quick. The staff elsewhere were friendly but clearly overwhelmed. We stayed in Comfort Apartment (568), which was tastefully and comfortably furnished, but cleaning was poor. There were crumbs across the floor, hair on the armchair and cushions, dirt inside the fridge, thick dust on some shelves and lamps, hair in the bathroom, and a dirty toilet seat. Reception sent someone right away after we reported it. Despite the obvious evidence, they kept insisting it couldn’t be like that because they had cleaned it themselves. They vacuumed again and cleaned the toilet seat, but left the bathroom hair and dusty surfaces. Noise was another problem. A family apartment was above us, and we heard every footstep, chair scraping, door closing, and even “we’re playing ball with the dog.” The children were awake and, understandably, found ways to keep busy in the apartment, so sleeping before 11 pm or past 7 am was out of the question. In winter, reaching the front door meant going down a few steps, and it was an adventure because neither the path nor the steps had been gritted. They were incredibly slippery. The restaurant had hardly any à la carte choices, so you practically had to take the buffet at €38. The spa wasn’t very peaceful either. Children used it to warm up between swims, then went into the saunas in wet swimsuits without towels. They left drinking cups around, left sauna doors open, and played in the relaxation area.

The booking was quick and easy, and we got very friendly advice beforehand. We were more than satisfied with the hotel. Our room felt modern and welcoming, while the spa, restaurant, and breakfast all went beyond what we expected. Highly recommended!

For nearly €270 a night including breakfast, I expected a lot more from the Dorint Hotel. The pillows on the bed practically put your head on the second floor, and there wasn’t even a bottle of water or another drink as a welcome gesture. Towels for the “wellness area,” with its two 70-degree saunas, cost another €11, and parking was €9 per night. I know that isn’t a huge sum, but at almost €270 for one night I’d expect those things to be included. We went skiing in Winterberg, but that was definitely our last stay at the Dorint.

My son and I stayed there from February 25th to 26th, 2026. The reception team were friendly, genuine, and attentive, and made the whole stay pleasant and completely stress-free. A heartfelt thank you to them.