Hotels in SANTO DOMINGO, DO
Gran Hotel Europa Santo Domingo, Trademark by Wyndham
Smoke-freeFamily friendly
About this property
A very nice option for those who like to be on the move! Hotel "Gran Hotel Europa Santo Domingo, Trademark by Wyndham" is located in Santo Domingo. This hotel is located in 6 km from the city center.
Location
Spend an evening in a nice atmosphere of the bar. Taste the local cuisine and have a rest in the restaurant. Free Wi-Fi on the territory will help you to stay on-line. If you travel by car, there’s a parking zone.
The following services are also available for the guests: a spa center and a doctor. Sports fans will be able to enjoy a fitness center and a gym. Get ready for a fun and exciting vacation! Here’s what you will find on the premises: a karaoke. You can arrange a business meeting, a board meeting, and even a job interview as there is a conference hall.
To book an excursion, consult the tour assistance desk of the hotel. For the free movement around the city, the hotel offers a transfer for you. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. At the guests’ disposal, there’s also a laundry, dry cleaning, ironing, press, car rental, a safe-deposit box and a concierge.
The staff of the hotel will be happy to talk to you in English, Spanish, Italian and French.
At the hotel
In the room, there is a TV. The room equipment depends on its category.
Room amenities
Popular facilities
Good to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Parking
- Available
- Breakfast
- Available
- Extra bed
- DOP 1320 per guest/night
- Reception
- 24/7
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Late checkout
- Free
- Luggage storage
- Available
- Languages
- Spanish, English, Italian +2
- Smoking
- Smoke-free
- Children
- Family friendly
- Accommodates
- Up to 2 guests
Rooms
Choose dates to see live prices
Reference price
1 / 3 Double COLONY room with balcony
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- balcony
- blackout-blinds
- desk
- hairdryer
- iron
- private-bathroom
- safe
- shower
- tea-or-coffee
- telephone
- towels
Double COLONY room with balcony: Room Amenities
- tv
- wardrobe
- wi-fi
1 / 5 Double Suite DON ALBERTO
- 2 guests
- full double bed
- Private bathroom
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
1 / 6 BONYE’ Superior Double room
- 2 guests
- full double bed
- Private bathroom
- private-bathroom
1 / 5 Cozy Double INSIDE room
- 2 guests
- full double bed
- Private bathroom
- private-bathroom
Guest reviews
Recent reviews shared by hotel guests
8.2/10
10/10
You can walk to everything from this hotel, and the staff make the stay feel welcoming from the moment you come through any door. They’re kind and professional, and the rooms, lobby, bar, and breakfast area are kept very clean. My housekeeper made sure I had fresh towels and a ready bathroom every day. Herby at the front door was always smiling, helpful, and professional. The breakfast team treated guests like royalty each morning. I’m definitely coming back.
10/10
The rooftop is a lovely place for breakfast, with views over the river ozama and the old town reaching up to the Farro Colón. You can also enjoy cocktails up there in the evening as the sun sets. The staff were kind and helpful, and the rooms are nice and practical, though they could perhaps use more lighting. The hotel is right in the historical zona colonial, making it easy to explore the area, restaurants, and highlights. We’ll be back.
2/10
The location is good and the staff are nice and seem to be trying, but I can’t recommend this hotel after my stay. I’ve gone two days without hot water. Staff have tried to fix it several times, yet the water is still only barely warm and comes out in a weak trickle, so I haven’t had a proper shower since arriving. I asked to switch rooms and was told none were available. A working shower is a basic necessity, and this was extremely disappointing.
10/10
At Gran hotel Europa, the staff really focus on taking care of guests and were always ready to help with our requests, especially at breakfast. They kept smiling and did their best to make us happy. Kevin and Alexandra, thank you so much, you’re amazing! abrazos 💜😘
10/10
We found the room clean and the bathroom worked perfectly. Breakfast was included, and everyone on staff was super friendly. Alexandra, who served us breakfast, was quick and so sweet with our son. The hotel is in zona colonial, within walking distance of most attractions. I’d highly recommend it to anyone visiting Santo Domingo.
Amenities
Everything available at this property
145 Facilities
General Services
85 available- Shopping on site
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Security guard
- Newspapers
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Outdoor furniture
- Room service
- Smoke Detector
- Ironing
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Telephone
- Shuttle
- Airport transportation
- Car rental
- Transfer services
- Tour assistance
- Karaoke
- Sun Deck
- Garage
- Temperature control for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Additional Measures Against COVID 19
- Year of most recent renovation
- Total number of rooms
- Number of floors (main building)
- Number of floors (annexe)
- Single rooms
- Double rooms
- Junior suites
- hotel
- MasterCard
- Visa
- Check In Hour
- Check Out Hour
- Late Check Out
- Mobile phone coverage
- Local and international calls
- Car hire
- Transfer service
- Airport Shuttle
- Laundry service
- Launderette
- Multilingual staff
- 24 Hour Security
- Bellboy service
- Air conditioning in public areas
- Fireplace
- Hotel safe
- Currency exchange facilities
- Cloakroom
- Lift access
- Supermarket
- Shop
- Concierge
- Sun terrace
- Luggage room
- Clothes dryer
- Library
- Bikes available
- Café
- Non Smoking Area
- Smoking area
- Projector
- Printer
- Photocopier
- Brunch
- Snacks
- Early Check In
- Early departure
- Identification card at arrival
- Non Smoking Establishment
- Self Check In
Accessibility
3 available- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
4 available- Offsite parking reservations required
- Parking nearby
- Car park
- Secure parking
Meals
17 available- Bar
- Breakfast
- Buffet breakfast
- Restaurant
- Snack bar
- Bottled water (at extra charge)
- Dining area
- Breakfast room
- Rooftop bar
- Breakfast buffet
- Continental breakfast
- Hot breakfast
- Breakfast a la carte
- À la carte lunch
- Buffet dinner
- À la carte dinner
- Set menu dinner
Business Services
8 available- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Conference room
- Meeting room
- Business centre
Recreation & Wellness
5 available- Doctor
- Spa
- First Aid Kit
- Massage
- Spa treatments
Pool and beach
1 available- Beach/pool towels
Sports
5 available- Bike rental
- Fitness facilities
- Gym
- Bicycle hire service
- Bicycle storage
Pets
1 available- Pets Not Allowed
Room Amenities
9 available- Non Smoking Rooms
- Family room
- Cable TV
- TV
- Shower/Bathtub
- Wardrobe/Closet
- Toiletries
- Towels and bed linen
- TV lounge
Languages
5 available- Spanish
- English
- Italian
- French
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
60 places nearby
Closest Ferry Terminal del Ferry Diego Colón
324 m 4 min walk
Closest Bus OMSA
474 m 6 min walk
Top attraction nearbyPlaza de la Hispanidad or Spain
171 m 2 min walk
Dining nearby 20 Restaurants
15 m 1 min walk
Attractions
20- Plaza de la Hispanidad or Spain171 m 2 min walk
- Columbus Park373 m 5 min walk
- Cathedral of Santo Domingo434 m 5 min walk
- Fortaleza Ozama512 m 6 min walk
- Duarte Park569 m 7 min walk
Restaurants
20- Sky Europa15 m 1 min walk
- La Piedra Food Corner51 m 1 min walk
- Alterno Café65 m 1 min walk
- Pizzomía76 m 1 min walk
- La Briciola93 m 1 min walk
Transit
20- Aeropuerto Internacional Las AméricasAirport23.1 km
- Terminal del Ferry Diego ColónFerry324 m 4 min walk
- OMSABus474 m 6 min walk
- Parada HigüeyBus566 m 7 min walk
- Asomiba - BaníBus566 m 7 min walk
Stay rules
Important conditions for your stay
Check-in15:00
Check-out12:00
Fees and optional services
Extra beds
Extra bed (1 available) - Extra charge may apply
Hotel information
- Total rooms
- 93
- Floors
- 4
Electricity
- Frequency
- 60 Hz
- Socket types
- A, B