Mansión Alcázar Boutique Hotel
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Parking
- Nearby
- Extra bed
- USD 40 per guest/night
- Airport shuttle
- USD 13
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, English, French +1
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
1 / 6 Deluxe Double Suite
- 2 guests
- full double bed
- Private bathroom
- bathrobe
- coffee
- desk
- hairdryer
- heating
- iron
- mirror
- private-bathroom
- safe
- shower
- slippers
- telephone
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Double Suite
- 2 guests
- full double bed
- Private bathroom
- bathrobe
- desk
- heating
- iron
- mirror
- private-bathroom
- safe
- shower
- slippers
- tea-or-coffee
- telephone
- toiletries
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Executive Double Suite
- 2 guests
- full double bed
- Private bathroom
- bathrobe
- coffee
- desk
- dining-area
- heating
- iron
- kitchen
- microwave
- mirror
- private-bathroom
- safe
- shower
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1 / 6 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- bathrobe
- desk
- hairdryer
- heating
- iron
- private-bathroom
- safe
- shower
- slippers
- telephone
- toiletries
- towels
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Guest reviews
Recent reviews shared by hotel guests
Nadia B.
Lovely decor, friendly staff and a good location, but it doesn't feel like a 4-star hotel, and the nightly price isn't worth it. We spent 3 nights in an interior room with windows facing reception. The air felt stuffy and stale, and the walls are so thin that we heard people coming and going at all hours. We got hot water only once, and at one point there was no water at all. There wasn't a kettle or coffee maker in the room either.
Hernán C.
The breakfast was outstanding, and the kitchen menu was impressive too. Our rooms were comfortable and quiet, just right for resting after walking around the city. The staff were exceptional, friendly and attentive, with thoughtful local recommendations that really added to our visit. We stayed two nights at Mansión Alcázar Boutique Hotel, my wife and I in one room and her sister and husband in another. From start to finish, the experience was excellent. The hotel is in the historic center of Cuenca, an easy walk from several churches, the Cathedral, Parque Calderón and Calle Larga. It's a beautifully restored 19th-century heritage building, perhaps with even older origins, and the care taken with its architecture and historic details gives the place a warm, elegant feel. Mansión Alcázar brings together history, location, comfort and outstanding service. Highly recommended for anyone after an authentic boutique hotel experience in Cuenca.
Nav S.
The rooms were great, and the food was above average. Fernanda at the front desk was excellent. I was surprised by how stunning the hotel was. The fan they gave us wasn't great, but otherwise it's a great hotel.
Norse W.
The breakfasts in the morning have been spectacular, and I love the heating pads they bring you. It's nice staying in a smaller, rustic hotel. Set in an old historic building, the hotel is absolutely beautiful and in a great central spot in Cuenca. The staff were a highlight, always on top of everything and so helpful. I've never met people this great. The downside is that at night you can hear everything when someone walks or talks.
Alex W.
The staff are top notch, and the location is perfect. It's a beautifully restored property with a European feel and a lovely garden. Our first room felt cramped for two, but luckily we were able to switch to another beautiful room.
Amenities
Everything available at this property
General Services
30 available- Computer
- 24 Hour Reception
- Elevator/lift
- Smoke Free Property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express Check In/Check Out
- Garden
- Television in lobby
- Outdoor furniture
- Bridal suite
- Room service
- Locker
- Ironing
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Shoe shine
- Luggage storage
- Telephone
- Diet menu (on request)
- Airport transportation
- Transfer services
- Tour assistance
- Library
- Garage
Accessibility
3 available- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Internet
1 available- Free Wi Fi
Parking
2 available- Offsite parking reservations required
- Parking nearby
Meals
5 available- Bar
- Breakfast
- Breakfast in the room
- Restaurant
- Bottled water
Business Services
4 available- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
Recreation & Wellness
6 available- Doctor
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
Room Amenities
5 available- Non Smoking Rooms
- Hairdryer
- Flat Screen TV
- Shower/Bathtub
- Shower
Languages
4 available- Spanish
- English
- French
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
45 m 1 min walk
202 m 3 min walk
315 m 4 min walk
20 m 1 min walk
Attractions
20- Plaza de las Flores315 m 4 min walk
- Parque San Sebastián346 m 4 min walk
- Mercado 10 de Agosto358 m 4 min walk
- Catedral de la Inmaculada Concepción379 m 5 min walk
- Plaza El Otorongo415 m 5 min walk
Restaurants
20- Casa Alonso Gourmet Restaurant20 m 1 min walk
- Framalu36 m 1 min walk
- Café Del Zaguán38 m 1 min walk
- Casa De Comidas Cuenca46 m 1 min walk
- Yogurteria Kenele57 m 1 min walk
Transit
20- Cenaculo Línea 12-16-17-18-20Bus45 m 1 min walk
- Colegio San Francisco Linea 12-17-18Bus173 m 2 min walk
- Juan Montalvo y Gran Colombia Línea 16-17-18-25Bus181 m 2 min walk
- Tranvía - Nº 12s - Santo DomingoTram202 m 3 min walk
- Juan Montalvo y Presidente Cordova Linea 17Bus209 m 3 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Extra beds
Extra bed (1 available) - Extra charge may apply
Transfers
One-way Airport shuttle - Extra charge may apply