Pyramisa Downtown Residence

The dining room was a pleasure, with a great variety of delicious food. Mr Bashara, the chefs, and the staff helped make the meals enjoyable. Our bellman, Saeem, was friendly and very helpful with our bags and throughout our stay. Islam, Donia, Rawia, Kouloud, and our customer relations representative Seham were caring, professional, knowledgeable, and courteous. Check in and check out were handled quickly. I recommend Pyramisa hotel for its location, safety, dining, and professional service. We had a comfortable and pleasant stay.

The central location made getting around Cairo easy. The hotel was beautiful, clean, and the staff gave outstanding service. We also enjoyed the restaurant and café, especially the excellent hot drinks.

Everyone was kind, and the hotel was very clean. Mona and Rawda were especially helpful, kind, and smart during check in. They really made the experience for us. My stay at Pyramisa Suites Hotel was fantastic.

Essam was really down to earth and even kept my luggage for a while after checkout. The staff were helpful, and the breakfast was great. My room was spacious and clean, though it could use a little more upkeep and a fresh coat of paint for a place advertised as five-star. They let me check in early after my overnight flight, which I really needed. I’d choose this decent Cairo hotel over staying near the pyramids in Giza, where it can get pretty chaotic.