BlueCity Avila Gredos

The meal was excellent, with generous portions and great value. We had a family lunch yesterday with 11 adults, five kids, and a baby. The restaurant was nearly full and very busy, with few staff, yet they served us quickly and efficiently, and were kind and understanding despite our demanding table. A great experience. We'll be back! Gracias.

The location is a real plus: the hotel sits beside the old bridge over the Tormes river, with the town just across it and easy to reach on foot. It's beautiful, and the views are spectacular. The staff were very friendly and we had a good visit, but maintenance was disappointing. The mini fridge didn't work, the towel rack kept falling off, an outlet was coming out of the wall, and rain leaked through the restaurant ceiling. In the off season, the restaurant was only open for breakfast, many places in town were closed, and it was hard to find somewhere to eat. The bar opened for just a few hours each evening and served drinks only. The hotel and rooms need some repairs.

The view from the terrace was spectacular, and the bathrooms were modern and well equipped. The hotel was clean, pleasant, and the staff were attentive. We stayed two nights midweek, and neither the restaurant nor the bar was open, so we couldn't try them. That may have been because it was midweek. There were also very few nearby restaurants open. Still, the hotel itself was really good.

The lounge was comfortable, with big couches and board games, and the orange, brown, and dark decor throughout gave the place a fancy feel. We enjoyed our stay. I'd read that staff might be rude, but we didn't find that at all. Sonia was pleasant and helpful, and the other woman whose name I missed was nice too. The hotel was clean, with lovely views if you get a room facing the town. Breakfast was okay and had enough to get something in your stomach, though the food was a bit greasy.