Las Dunas Residential

The apartment’s looking tired and could use an update, and the walk to town is a fair distance. Still, the bed was comfortable and I had the best night’s sleep in a long time, possibly thanks to all that walking. The pool looked lovely, with plenty of loungers available this February.

We booked for two months and had to leave after one night because the room was unsafe and uninhabitable. There was visible black mold, the place was dirty, furniture was broken, and the bedroom doors wouldn’t close properly. Its condition was nothing like the listing. We had to find somewhere else immediately because of the mold and state of the room, costing us time and money and causing a lot of stress. We ended up paying twice. The property refuses to refund almost 4000 EURO and takes no responsibility. The only contact they gave us was the on-site manager, who said she had no authority and wouldn’t provide details for anyone who did. No solution, no accountability. I’d strongly advise staying away unless you’re prepared to risk your health, money and a lot of stress.

Cockroaches were all over the place, including in the bed, fridge, our clothes and on the towels. We told the host, but nothing was done. When we contacted them again, they said they’d help the next day. We couldn’t face another night with our new pets, so we moved out. They said we’d get a refund, but now claim they know nothing about it. Do NOT book!!!

The location is great, about a 10-minute walk from the beach, restaurants, shops and everything else you need. The pool is lovely, and the facilities are very good. I’d recommend it.