Gran Vía

The location is perfect, and the room is super clean. I’ve just arrived, and the receptionist is so friendly. It’s lovely meeting people like that.

We had to cancel in the end because something unexpected came up, and the woman who handled our booking was still completely understanding and gave us no trouble. At first there was no availability, but she kept working on it and managed to rearrange a couple of rooms for us. She was incredibly kind and helpful. Excellent service and customer care, it’s lovely to find a place that treats people so well.

I was able to rest really well because it was so quiet. Sara, the owner, was friendly from the time I arrived until I left. I stayed two days for work, and the price was very affordable even during the Christmas holidays. My room was all mine and spacious, with a shower, TV and a small table for eating. It also had hangers, towels, soap and the rest of what I needed. It’s near a bazaar, cafes and the city walls. Comfort 10, price 10, service 10, establishment 10.

The room was clean, with a good mattress and nice linens, and the service was attentive and friendly. We stayed one night and were very comfortable. It was a little tight on one side, where it was hard to squeeze between the bed and wall. Still, for the price, I’d highly recommend it.