I chose this place and paid more because the listing showed a bath in the room. It mattered to me, especially for a longer stay, as I was looking forward to relaxing with a proper bath. But when I arrived, I found I couldn’t use it. I contacted the Airbnb management company. At first, they said there was a general water supply problem in the area. Several locals told me that wasn’t true. I later confirmed the actual issue was that the boiler was far too small to provide enough hot water to fill the bath, so it was effectively unusable. I feel misled and disappointed. I booked in good faith, trusting that the advertised features would be available and working, especially one that was so central to my decision. The location is really good and the decor is refined. The company support was friendly, even though they weren’t completely honest about the apartment’s features.
Chayofa Suites A601
About this property
A very nice place to stay for a reasonable price - hotel "Chayofa Suites A601" is located in Santa Cruz de Tenerife. This hotel is located in the city center. In the morning, have a cup of coffee while looking at the city from the window. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: San Francisco de Asis Parish, Museo Municipal de Bellas Artes and Teatro Guimera.
Good to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Pets
- Allowed
- Languages
- Spanish, English
- Smoking
- Smoke-free
See rooms and prices for your stay.
Guest reviews
Recent reviews shared by hotel guests
The apartment seemed very pleasant at first, then turned into a real disappointment. We booked through booking.com after filtering for a bathtub, and paid extra for the room because the listing photos showed one. The hot water was limited to what they said was 80 liters, not enough even for their own suggested 100 liters to fill a tub sized at 230 liters. We couldn’t get enough warm water for the first shower. They kindly sent a technician to address it, but did so in the morning while we were still asleep, despite having already agreed not to send anyone before we left. They also said water above 30°C wasn’t allowed for the apartment and suggested taking a cool bath. We hadn’t known that. The apartment itself was quite nice, but this seriously marred our stay. They also offered a refund, which never arrived.
The location was good, but ventilation was very poor. Airbnb charged a €100 bond that hasn’t been refunded, which left me feeling scammed. I’ve used Airbnb for over five years without issues, so this left a really disgusting taste in my mouth. I’d recommend booking somewhere else through another provider.
Newly renovated and centrally located, with a flat that feels like home and is superbly equipped. The WiFi was excellent, and I could telework with music on Sonos and a great TV.
The apartment is brand new, with really stylish decor, and close to everything, from shopping to the beach and nightlife. A great place to stay, highly recommend!⭐️⭐️⭐️⭐️⭐️
Amenities
Everything available at this property
General Services
6 available- Elevator/lift
- Smoke Free Property
- Washing machine
- Terrace
- Microwave oven
- Kitchenette
Internet
2 available- Internet access
- Wi Fi In The Hotel
Meals
1 available- Bottled water
Pets
1 available- Pets allowed
Room Amenities
3 available- Hairdryer
- Shower
- Toiletries
Languages
2 available- Spanish
- English
What's nearby
Explore attractions, restaurants and transport around the hotel
91 m 1 min walk
245 m 3 min walk
263 m 3 min walk
8 m 1 min walk
Attractions
20- Castillo de San Cristobal263 m 3 min walk
- Museum of Nature and Archaeology389 m 5 min walk
- Reloj de flores593 m 7 min walk
- Parque García Sanabria654 m 8 min walk
- Historical Military Museum of the Canary Islands904 m 11 min walk
Restaurants
20- Sinfonía Cafés y Momentos8 m 1 min walk
- Muerdevetas24 m 1 min walk
- Bar Cafeteria Arcilia34 m 1 min walk
- Starbucks41 m 1 min walk
- Burger King48 m 1 min walk
Transit
20- Aeropuerto de Tenerife Norte - Los RodeosAirport9.3 km
- Aeropuerto de Tenerife Sur - Reina SofiaAirport56.6 km
- Villalba HervásBus91 m 1 min walk
- Plaza del PríncipeBus186 m 2 min walk
- La AlamedaBus220 m 3 min walk
Stay rules
Important conditions for your stay
Hotel information
Electricity
- Voltage
- 230 V
- Frequency
- 50 Hz
- Socket types
- C, F
