Hotel Casona de la Reyna
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, English, Multi-language staff
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
Comfort Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- desk
- hairdryer
- mini-bar
- private-bathroom
- safe
- telephone
- toiletries
- towels
- tv
- wi-fi
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1 / 6 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- hairdryer
- heating
- mini-bar
- private-bathroom
- safe
- shower
- telephone
- toiletries
- tv
- wi-fi
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1 / 5 Standard Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- hairdryer
- private-bathroom
- safe
- tv
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1 / 6 Standard Triple room
- 3 guests
- Private bathroom
- air-conditioning
- hairdryer
- private-bathroom
- safe
- tv
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Guest reviews
Recent reviews shared by hotel guests
Nadia B.
The breakfast was generous and tasty, with plenty of variety, and the staff were welcoming, helpful and quick with a smile or a good tip. Hotel Casona de la Reina is clean, quiet and comfortable, a nice place to unwind. Its spot by the river feels peaceful and charming, while the main Toledo attractions are just a short walk away. I’d gladly recommend it.
Hana S.
Rooms were terrific and very clean, and we found the staff kind. It’s also well located, with a bus stop nearby and the main square about 10 minutes away.
Lorna S.
Our second room, room 25 upstairs, was clean and had no bedbugs, though its sheets still had stained spots from earlier bedbug blood. After the first night, we were so exhausted we finally slept from 5:30 to 9 am. We’d spent that night in room 6 fighting bugs around the pillow end of the bed. We killed more than 20, and by 3 am the sheets and pillowcases were spotted with blood, so we went to reception and asked to move. The receptionist was pleasant, apologetic and embarrassed, and arranged the new room. We stayed two nights during Corpus Christi, June 18-20, 2025. At checkout on Friday the 20th, we asked another polite receptionist for a discount on that first awful night, especially since we’d have to fumigate our luggage before bringing it into our home in Spain. She said she’d call the manager. An hour later, when we went to pay, we were told there’d be no discount because we’d used the rooms. They did waive the €36 parking fee. We also asked for assurance that room 6 would be fumigated before another guest stayed there. Only time will tell whether it’s been deep cleaned.
antonio S.
Breakfast was the one weak spot, with not many choices. Otherwise, it’s a good hotel.
Nielu M.
The bed was a real comfort after walking up and down hills all day. The sheets were crisp and white, and the room was generally clean, especially the shower. We stayed August 13-16, 2024. We picked this hotel because we could unload bags right outside, and it had basement parking for €15 a day. But leaving the car out front while we unloaded for about 40 minutes earned us a €60 ticket. We should’ve moved the car right away or gone straight into the garage, so the stay didn’t get off to a good start. Later we noticed a scooter traffic officer coming by each day at 5 pm and ticketing non-residential cars parked on the street in front. When we paid the next day, the woman was surprised we’d been ticketed after such a short stop. She said it was almost as if someone at the hotel had told the traffic police. Maybe the charge would make sense if we’d parked there for a day or two. The room was small, and getting into the shower was awkward. In room 16, the bidet was right in the middle of the bathroom, making it tricky to get into the bath past the shower door. It might have fitted better beside the toilet. There were nice little windows for fresh air, though our room had no view, and the air conditioning worked well. At check-in, the receptionist wasn’t very helpful. I wish she’d suggested nearby restaurants, public transport, or routes with less steep hills up to the city centre. We also would’ve liked a kettle for a proper big Americano. Breakfast was offered for €8.50, but we didn’t try it. For us, the price felt high for such a small room and an awkward shower entrance. Not great value.
Amenities
Everything available at this property
General Services
59 available- Shopping on site
- Computer
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoke Free Property
- Heating
- Newspapers
- Ticket assistance
- Gift shop
- Express Check In/Check Out
- Television in lobby
- Terrace
- Smoke Detector
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Telephone
- Car rental
- Tour assistance
- Library
- Hiking
- Family/Kid Friendly
- Extra decontamination measures
- Contactless Check In And/Or Check Out
- Additional Measures Against COVID 19
- Number of floors (main building)
- hotel
- American Express
- MasterCard
- Visa
- Maestro
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
- Entertainment Area
- Garage
- Check In Hour
- Check Out Hour
- Mobile phone coverage
- Local and international calls
- Laundry service
- Launderette
- Multilingual staff
- 24 Hour Security
- Air conditioning in public areas
- Hotel safe
- Lift access
- Newspaper stand
- Shop
- Concierge
- Luggage room
- Non Smoking Area
- Highchairs
- LGTBIQ friendly
- Identification card at arrival
- Non Smoking Establishment
Accessibility
1 available- Accessibility features
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
2 available- Parking
- Parking nearby
Meals
6 available- Minibar
- Bar
- Breakfast
- Buffet breakfast
- Breakfast room
- Breakfast buffet
Business Services
6 available- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Conference room
- Meeting room
Recreation & Wellness
2 available- Doctor
- First Aid Kit
Sports
1 available- Golf course
Pets
1 available- Pets Not Allowed
Room Amenities
7 available- Family room
- Hairdryer
- Flat Screen TV
- Shower/Bathtub
- Toiletries
- Towels and bed linen
- TV lounge
Languages
3 available- Spanish
- English
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
22 m 1 min walk
600 m 8 min walk
294 m 4 min walk
178 m 2 min walk
Attractions
20- Museo de El Greco294 m 4 min walk
- Sinagoga del Tránsito325 m 4 min walk
- Church of Saint Thomas the Apostle399 m 5 min walk
- Sinagoga de Santa María La Blanca501 m 6 min walk
- Toledo Cathedral553 m 7 min walk
Restaurants
20- La Maruja Patio178 m 2 min walk
- LAS Maldivas192 m 2 min walk
- La Almunya de Tenerías211 m 3 min walk
- Cafeteria Restaurante El Tigre245 m 3 min walk
- Ristorante Salvatore285 m 4 min walk
Transit
20- Carreras San Sebastián (Glorieta Cortes)Bus22 m 1 min walk
- Carreras San Sebastián, 6 (Iglesia)Bus141 m 2 min walk
- Carreras San Sebastián (F. Iglesia)Bus167 m 2 min walk
- Plaza del CondeBus341 m 4 min walk
- Plaza Barrio NuevoBus440 m 6 min walk

Stay rules
Important conditions for your stay