Hotel Aakenus Holiday Home Santa

I had planned a family trip to Rovaniemi for the end of March, hoping to visit and have a great time. Because of the war, I decided to postpone it until October so I would feel more comfortable about the situation. I asked the hotel to change the dates and didn't mind paying extra, but they said no. I'm cancelling anyway, and I will never recommend a place like this.

The food was good and there was plenty of it. Rooms were clean, the location was good, and the staff were friendly and helpful. Very good price too. I'd highly recommend it.

The apartment was spacious enough for our group of six, with two double bedrooms, one of them with a TV, plus a room with two single beds. There was also a large living room and a fully equipped kitchen. The train station and bus stop were a ten-minute walk away. We used Meneva to get around, which was expensive, though splitting the fare six ways helped. Cleanliness and upkeep were disappointing. The washing machine and dryer were dirty, so we had to clean them before using them. The dishes, glasses, and utensils need replacing, several kitchen and living room lights didn't work, and the switches were in a messy state. Cigarette butts were scattered around the porch, and there was old rubbish in the entry bench. With a little maintenance, this could be a five-star apartment.

We stayed in the hotel's house rather than at the hotel itself. It was 105 square meters, comfortable, and equipped very well. The price was attractive, and the place had a great atmosphere.