Grand Eastern Hotel

The staff were friendly, but the rooms were poorly equipped. There were no laundry baskets for dirty clothes, the four-foot tube lights over the headboards were disturbing, the kettle was rusty and dirty, and even the small soap holder felt cheap. The pool was dirty too. A bit of common sense and care for the property would go a long way. Families were also disturbed by drunk people at the pool, who catcalled a female guest. Staff kept serving beer and didn't seem bothered. I felt sorry for that family. A drug dealer was freely walking around doing business, which made the place feel unsafe for families. I hear some good competition is coming to Labasa, and it may be worth checking out.

We stayed as a family for the Sukuna bowl, and the staff were really helpful and friendly. The restaurant offered plenty of choice for breakfast, lunch, and dinner. Our rooms felt fairly new, with lots of cabinets and drawers, plus AC. It was only about two minutes from Labasa town. Housekeeping could keep up better with cleaning. There was some mould in the bathroom corners, and the balcony could use a sweep now and then. Other than that, all good.

The location was the only good part of our stay at the Grand Eastern Hotel in Labasa. The room was dirty, with bed bugs in the bed and centipedes crawling around the bathroom. Some staff were rude and didn't seem interested in helping. Two people were checked into the room, but only one breakfast was provided, and when we raised it, nobody offered a solution. The TV didn't work, the room seemed poorly maintained, and other guests drank and partied loudly until 2:30 AM. We couldn't sleep, and staff did nothing to manage the noise or enforce quiet hours. This was one of the worst hotel stays we've had. It didn't meet basic standards for cleanliness, service, or hospitality, and I strongly advise looking elsewhere if comfort, safety, or sleep matters to you.

I stayed with my wife last week and felt really unsafe. There were lots of local Fijian outsiders inside the hotel and bar. The room felt like it was from the 1980s, the TV didn't work, and the bathroom was very small. The hotel needs to be safer for guests. I do not recommend it.