MAYA C.
The location near the ski lift was excellent, and I loved the views and balcony. Fresh bread delivery in the morning, available to buy, was a nice touch. The wellness area was fantastic and free to use, with a jacuzzi, hammam, sauna, and swimming pool. Children did enter the spa even though it was listed as 16+. There was also very good storage for winter sports gear. I enjoyed my week and would return, especially since the price felt fair for what was offered. Still, I wouldn't yet call it a true 5-star property. The beds were on the small side, the room wasn't cleaned during my stay, and towels were only replaced if requested. There was no on-site restaurant or 24/7 reception, and some staff didn't speak English. Parking cost €120 per week. The shower head felt small and low quality, and the room lighting had different color temperatures. During heavy snowfall there were no snow shovels available to borrow. These are some of the things I expect at a 5-star level, though they could all be improved.

