Kepplestone Manor

The apartments are nice and the beds comfortable, but the sound insulation is terrible. Street noise is so loud and busy it feels like the windows are open. It’s also hard to get the temperature in the apartment just right.

Do not book here. We reserved this property three months ahead for three nights and paid in full a month before arrival. When we asked for check-in information, they cancelled our accommodation just two hours before check-in without explaining why. They won’t answer phone calls to explain either.

We booked an apartment for five nights a couple of months before arriving and paid the full amount. Check-in details didn’t come until a few hours before we were due, and when I asked for them, I received a cancellation with no reason. On the phone, they said the apartment had a maintenance issue, but if that was true, they hadn’t told me before I asked about check-in. My family and I had travelled from abroad and were left with no options. I’d never try them again and would advise others not to book this apartment.

Great location, a modern apartment with a lovely kitchen, free parking, and friendly management who responded quickly. Housekeeping was poor.