Isles Of Glencoe Hotel

Dinner was delicious, and having our table look out over the loch made it even nicer. Breakfast had lots of options and plenty to eat. We thoroughly enjoyed our stay at the Isles of Glencoe hotel. The hotel was clean and nicely furnished, and the staff were helpful and considerate.

The Loch View Room had lovely Arran products, plus a bottle of water and plenty of tea, coffee, hot chocolate and biscuits. Everyone on staff was friendly and pleasant, and the barman and restaurant team gave great service. The young woman who cleaned our room was very courteous and did a great job. We also had a nice chat with the receptionist from Portugal. There was a good choice at breakfast to suit different tastes, and the seating area by the fire was comfortable for a drink.

The team made our son’s 13th birthday celebration feel so special, and we’ll treasure the stay. Luca, the Restaurant Manager, was incredibly helpful and resourceful, with great suggestions for our Highland adventure. Mihae and Lorand in the restaurant brought real care and attention to every meal, and Martha at Reception was kind and thoughtful, making us feel at home and answering all our questions about the area. We saw them treat everyone with that same warmth, friendliness and helpfulness. It felt authentic, like being welcomed into someone’s home. The Isles of Glencoe Hotel is beautifully placed for exploring Glencoe’s dramatic landscapes, and the mix of Highland scenery and personal service made it feel like a home away from home. We’ve already recommended it to friends and family, and will absolutely return. Thank you to the whole team.

We arrived on 23 December for four nights as part of the glenton coach tour, and were made to feel like second-class guests. The hotel itself is beautiful, with lovely scenery, a nicely decorated main lounge and restaurant, a Christmas tree and a lovely log fire. For meals, though, we were put in another room that felt cold and unwelcoming, with very little decoration. The tables were so sticky that paper napkins clung to them, there were no table covers, even on Christmas Day, and no side plates for buttering bread. The food was tasteless and cold, and took ages to arrive. One afternoon there was a gin table, but when I went over, I was told it wasn’t for the coach party, only for the other hotel guests. The manager heard about it, came to apologize, clarified that it was for all guests and got me a complimentary drink. This could be a really good hotel, but they need to sort out these problems.