Stuart Hotel

We booked the triple room with a bath for £143 a night, but it wasn’t worth a pound. We arrived at 3 last Saturday for a one-night stay and left at 5 because there was no hot water. I asked four times and was told the boiler had been turned on, but after two hours there was still no hot water. A joke. The blinds were all different sizes, the drawers and carpets were dirty, and the walls and corridor carpets were marked. Since leaving, I’ve contacted booking. Com. They emailed the property, but haven’t heard back. I’ve called the property every day, and the staff have been rude. I just want my money back, which isn’t asking too much. booking. com should inspect the hotel themselves. It’s listed as a 3 star property, but with the new owner it’s not even a one-star place now. Think twice before going. Don’t believe the reviews or waste your money. We found a beautiful place around the corner for £89 a night. Thanks.

The rooms suit our family of four really well, and they’re nicer than others we’ve stayed in around the south area. Book early, as they fill up fast. The price is competitive and includes breakfast. There aren’t many spaces outside, though there’s plenty of parking nearby if needed. This visit the lift was out of order, but I understand repairs can take time. Breakfast was lovely and the service very friendly. The hotel has recently changed hands, but our booking was fine. We called the day before to check everything was in order. Thanks, and good luck to the new owners!

We love staying here and will be back in the summer. I’d recommend this hotel to anyone visiting Blackpool, especially room 18 if you’d like a balcony. This was our first visit since the new owners took over. Our son was ill and we thought we might not make it, but we were outside the free cancellation period. The owner kindly offered to rearrange the booking. Thankfully, we were able to go as planned and were given a warm welcome by the lovely woman who checked us in. Room 18 is a triple on the first floor, with a balcony and sea view. It was warm and spacious, with comfy beds, a nice bath and a shower. We didn’t use the balcony because the weather was freezing, but it was nice to be able to open the doors. The hotel is just past the Pleasure Beach, close to the front but quiet enough to relax. The bar is welcoming too. My husband and son made good use of the pool table while I sat by the warm radiator. Breakfast was delicious, with plenty of choice. Thank you for a wonderful stay!

I had to leave in the early hours for personal reasons, so didn’t get to say goodbye. Thanks so much for your hospitality. Everyone was welcoming, friendly and helpful, and this was hands down one of the cleanest hotels I’ve stayed in while in Blackpool. Absolutely spotless and lovely.