Best Western Priory Hotel
About this property
A great hotel to have a nice rest before long walks around the city. Hotel "Best Western Priory Hotel" is located in Bury St Edmunds. This hotel is located 2 km from the city center. You can take a walk and explore the neighbourhood area of the hotel — CurveMotion, The Malthouse Project and Moyse's Hall Museum.
Popular facilities
Good to know
- Check-in
- From 15:00
- Check-out
- Until 11:00
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, English, Turkish
- Smoking
- Smoke-free
- Children
- Family friendly
Rooms
Reference price
Classic Double room
- 2 guests
- full double bed
- Private bathroom
- blackout-blinds
- desk
- hairdryer
- heating
- iron
- private-bathroom
- shower
- tea
- tea-or-coffee
- telephone
- toiletries
- towels
Classic Double room: Room Amenities
- tv
- wardrobe
- wi-fi
- workstation
Classic Twin room
- 2 guests
- twin beds
- Private bathroom
- blackout-blinds
- desk
- hairdryer
- heating
- iron
- private-bathroom
- shower
- tea
- tea-or-coffee
- telephone
- toiletries
- towels
Classic Twin room: Room Amenities
- tv
- wardrobe
- wi-fi
- workstation
Executive Double room
- 2 guests
- full double bed
- Private bathroom
- blackout-blinds
- desk
- hairdryer
- heating
- iron
- private-bathroom
- shower
- tea
- tea-or-coffee
- telephone
- toiletries
- towels
Executive Double room: Room Amenities
- tv
- wardrobe
- wi-fi
- workstation
1 / 6 Superior Double room
- 2 guests
- full double bed
- Private bathroom
- blackout-blinds
- desk
- hairdryer
- heating
- iron
- private-bathroom
- shower
- tea
- tea-or-coffee
- telephone
- toiletries
- towels
Superior Double room: Room Amenities
- tv
- wardrobe
- wi-fi
- workstation
Guest reviews
Recent reviews shared by hotel guests
The room was fine for the price, though the oversized furniture made it feel smaller than it was. The hotel itself isn’t fancy, and that’s not why I’m giving it three stars. Dinner at the restaurant was a terrible experience. The food was forgettable, and something unfortunate happened that management didn’t address when we raised it. I won’t go into all the details, but I emailed privately with our concerns and gave them two chances to respond. They didn’t. I’d choose somewhere else in town for dinner. Before posting this, I emailed the hotel twice over two weeks and never heard back. I feel I gave them a fair chance.
The room was a good price, parking was good, and the hotel is really convenient for town. Staff were kind and helpful throughout, including at breakfast, and check-in was easy. Before booking, I asked whether the family room had a double and two singles. They explained that the double splits into two, so we could actually have four singles. They quickly noted that we wanted three beds, and everything was ready when we arrived. Excellent, thank you.
The website gave a very misleading impression. We booked two rooms because this place was on the way to the Humber View Hotel. It’s the same brand, but clearly a different company. Both rooms were dismal and dirty, with cobwebs. The baths had black mould and black mastiks, and mine also had broken tiles. Even the TV felt like a throwback to the 80s and only worked if you moved it around. Come on, Great Western, take a look at your Hull bridge view.
Our room was clean and lovely, and the staff were fantastic, friendly and polite. The restaurant food was delicious and freshly made. We had a lovely stay and would definitely visit again. Highly recommend.
The staff are really helpful, and the rooms were warm and clean. The shower was great. The hotel is getting a bit long in the tooth, though, and could use a facelift.
Amenities
Everything available at this property
General Services
26 available- Smoke Free Property
- Heating
- Security guard
- Newspapers
- Express Check In/Check Out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Outdoor furniture
- No elevators
- Reception desk
- Room service
- Luggage storage
- Laundry
- Dry Cleaning
- Cafe
- Barbecue grill(s)
- Picnic area
- Barbeque
- Temperature control for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless Check In And/Or Check Out
- Additional Measures Against COVID 19
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Internet access
Parking
2 available- Parking
- Free Parking on Premises
Meals
4 available- Bar
- Breakfast
- Breakfast in the room
- Restaurant
Business Services
2 available- Event facilities
- Fax and copy machine
Recreation & Wellness
2 available- Doctor
- First Aid Kit
Sports
1 available- Golf course
Children
1 available- Playroom
Pets
1 available- Pets allowed (under 5 kg) (surcharge)
Room Amenities
2 available- Non Smoking Rooms
- Family room
Languages
3 available- Spanish
- English
- Turkish
What's nearby
Explore attractions, restaurants and transport around the hotel
185 m 2 min walk
834 m 10 min walk
1.7 km 21 min walk
59 m 1 min walk
Attractions
20- Moyse's Hall Museum1.7 km 21 min walk
- Suffolk Regiment Museum1.7 km 21 min walk
- Abbey Gardens1.8 km 23 min walk
- English Heritage - Bury St Edmunds Abbey1.9 km 24 min walk
- Bury St Edmunds Guildhall1.9 km 24 min walk
Restaurants
20- Greggs59 m 1 min walk
- Afternoon Tea at Priory Hotel175 m 2 min walk
- Lake Avenue Fish Bar510 m 6 min walk
- Golden Valley548 m 7 min walk
- Costa Coffee843 m 11 min walk
Transit
20- London Stansted AirportAirport52.5 km
- Philip RoadBus185 m 2 min walk
- Tollgate LaneBus274 m 3 min walk
- SomerfieldBus284 m 4 min walk
- Barton HillBus332 m 4 min walk
Stay rules
Important conditions for your stay
Hotel information
- Total rooms
- 36
- Floors
- 2
- Last renovated
- 2020
Electricity
- Voltage
- 230 V
- Frequency
- 50 Hz
- Socket types
- G
