Luxury Riverview City Centre Apartment

The apartment's location is great, and otherwise it's a very nice place, but several issues made our four-night stay less enjoyable. There was no balcony seating like the photos showed, which seemed very strange. In the main bedroom, the blinds fell on me, and a curtain in one bedroom couldn't be opened. A broken window by the dining table let in noise and cold air. The main bathroom shower faucet was tied up with a piece of cloth, and the sink there couldn't be used: it wouldn't drain, and when the water was running, gunk came through. None of these problems were fixed while we were there.

They cancelled our booking half an hour before we were due to arrive because of heating problems. They then agreed we could stay two nights for the price of one, even though there was still no central heating and the windows were sealed with paper bags and sticky tape. It was cold, drafty and noisy, and the company didn't refund the agreed amount. Very disappointing.

This apartment was really filthy. Don't book it.

The one real advantage is the location, though there are plenty of other places nearby, including Virgin hotels next door. These apartments feel uncared for and badly maintained. You can feel every mattress spring when you lie down, the towels are badly worn and bleach-stained, and the furniture is ripped and worn. There is also an ongoing stream of drug deals and users at Riverview.