Pentonville Rooms

The beds were held together with sellotape, and sewer water came up through the shower. I arrived to find faeces in the toilet. The place was dirty and insalubrious, and it didn’t seem to have been cleaned properly, if at all. The owner just wants your money and doesn’t care AT ALL about your stay. There’s nothing redeeming about this hideous hotel. Avoid like the plague. Actually, plague might be preferable.

The suite is very small and doesn’t suit a family. Traffic noise comes through the windows, which don’t insulate well. The shower is extremely narrow, more like a child’s size than an adult’s. There’s not enough space to open luggage, so I wouldn’t recommend it if you have more than one bag.

In the middle of a freezing winter, there was no hot water, and they never fixed it. They didn’t warn me in advance, and although they said they’d refund me, I haven’t received anything. They’re still ignoring my messages. This is so terrible I can’t believe it. :(((

This is a total scam. Do not book a stay here. My family was going to see a show, but when they arrived with the booking confirmation, the hotel had no booking for them. Now I’m trying to get a refund from them.