The Pilgrm Hotel

It's the personal, cosy feel that keeps bringing me back to the Pilgrm, and I always recommend it. I've spent plenty of evenings socializing in the stylish, comfortable lounge, and I've also stayed for a couple of nights when old colleagues came to visit from out of town. We all found the beds exceptionally comfortable, and I slept really well. Breakfast is superb, especially on the terrace in warmer weather, though it's lovely in the lounge too while planning the day. The staff have always been incredibly warm and welcoming. It feels unlike other boutique hotels.

The location is hard to beat, right across from Paddington Station and very easy to find. The coffee downstairs was excellent, though I didn't eat at the hotel. It's an unusual place, more like a hotel built above a coffee shop with a restaurant upstairs than a classic hotel, but it has its charms. I arrived at 11:10 AM for an early check-in scheduled for 12 PM, and the staff were accommodating enough to let me into the room even earlier. My large room was basic but very clean, with an extremely comfortable bed. The bathroom was clean and functional, and the shower was excellent. There's no elevator, so it may not suit people with mobility issues. I believe it's only four floors, so it may be manageable for most. My main advice is to avoid a room facing the main road, as it got extremely noisy outside at times during the night. Earplugs would block it out completely, but I'd still recommend a room away from the road. Given the comfort, customer service and location, I'd definitely stay again.

Right beside Paddington station, this is a lovely hotel in a perfect spot. The rooms were spotlessly clean and breakfast was amazing. Service was faultless, with staff always friendly. I'd recommend it to anyone wanting a great stay in a central location, close to public transport, with taxis always available.

Check-in was quick, friendly and easy, and the place was spotless, a full 10 out of 10 for cleanliness. The bedding and linen were surprisingly on par with what I've had at five-star hotels, and the breakfast was one of the best I've had at any of them. Great value for money. I've stayed at The Pilgrm a couple of times and absolutely loved it. The team couldn't be more professional or pleasant, and went above and beyond what I expected.