The Townhouse Newcastle
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 11:00
- Parking
- Free
- Pets
- Not allowed
- Luggage storage
- Available
- Languages
- Multi-language staff
- Room types
- 2
Room Information
Rooms
1 / 6 Apartment
- Private bathroom
- desk
- dishwasher
- fridge
- hairdryer
- heating
- iron
- kitchen
- microwave
- private-bathroom
- safe
- shower
- soundproofing
Add your dates to see current rates.
1 / 6 Quadruple Apartment
- 4 guests
- Private bathroom
- private-bathroom
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Emily P.
Horrendous customer service and morals. We tried to stay the weekend before the UK lockdown began on 23 March, but everything was shut and government rules meant people couldn't travel to Newcastle. We offered to pay a fee to move the booking and never even asked for a refund, but the owner absolutely refused to change the date. Instead, they took £561 from us, even though they could have kept that and earned another £113. Truly disgusting.

Megan F.
The money dispute was the worst part. The owner kept our £100 damage deposit after accidental damage, which I understood, but then asked for another £50 over a sick guest staining the floor. Within seconds, that became £100. I refused that amount and said I’d send £50 when I could. After we left, my bank told me two unauthorised attempts, for £100 and £50, had been blocked as suspicious, and my account was frozen for 4-7 working days. The manager kept texting to demand the £50 even after I explained what had happened. When my friend realised at the train station that she’d left her ticket in the room, the company said they’d only let her back in if she paid them £50. The property itself was in poor shape. The kitchen was untidy, with old water in the kettle and burnt bread rolls in the oven. Cupboard handles were missing, some cupboards were screwed shut, and there weren’t enough plates, cutlery or cups for a place meant for ten. There were no large pots or pans or a frying pan, so I rigged up a grill tray from a baking tray and oven shelf to cook bacon and sausages. The small table only seated four or five, leaving people standing at meals. Flies were everywhere, and the outside bins were overflowing, so we couldn’t empty the only bin in the house. There were stains and marks on carpets, walls, ceilings and furniture. There were hardly any mirrors, no ironing board despite an iron being there, and a locked cupboard outside the kitchen squeaked. We were almost certain there was a mouse inside. The place was cheap, but now I can see why. A terrible stay, and I definitely won’t return.
Clare M.
For what it cost, the place was neglected and unclean, and it didn't match the listing. The positive reviews also look suspicious to me, since those reviewers all seem to have reviewed the same two places. I think they’re fake.
tobiasduckcott A.
Good place.
Gillian K.
Near a refurb enough saic
Amenities
Everything available at this property
General Services
8 available- Smoking areas
- Garden
- Television in lobby
- No elevators
- Laundry
- Luggage storage
- Airport Transportation Pickup
- Extra decontamination measures
Internet
1 available- Free Wi Fi
Parking
1 available- Free parking
Pets
1 available- Pets Not Allowed
Languages
1 available- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
17 m 1 min walk
8.3 km
1.4 km 17 min walk
253 m 3 min walk
Attractions
20- Discovery Museum1.4 km 17 min walk
- Life Science Centre1.6 km 20 min walk
- The Gate1.8 km 23 min walk
- Grainger Market2.0 km 25 min walk
- Newcastle Cathedral2.2 km 28 min walk
Restaurants
20- Nawroz Restaurant Grill and Shawarma253 m 3 min walk
- Fresh Fry261 m 3 min walk
- Mirchi and Masala361 m 5 min walk
- The Foodfather497 m 6 min walk
- Pepi n' Libby's Cafe507 m 6 min walk
Transit
20- Newcastle International AirportAirport8.3 km
- Teesside International AirportAirport53.1 km
- BENTINCK ROAD-CLIFTON ROAD-N/BBus17 m 1 min walk
- BENTINCK ROAD-ELSWICK ROAD-S/BBus37 m 1 min walk
- ELSWICK ROAD-NORTHBOURNE STREET-W/BBus101 m 1 min walk

Stay rules
Important conditions for your stay