Urbana Apartments -Blackfriars

Maxine from housekeeping is so kind and approachable. She’s always smiling, says hello to everyone, and is happy to help with anything. I’ve been living at Blackfriars for almost a year and really love it. The apartments are spacious and lovely, the concierge team are friendly, and parcels are handled really well. They also put on events and cake sales in reception.

Debbie does a lovely job keeping block A spotless, from the entrance and lifts to the hallways. She always says hello and makes you feel welcome. It’s a really nice place to live, close to the city centre, and the concierge team are kind and helpful. I lived in block A for three years and loved it.

I’ve been here for two years, and my apartment stays warm enough that I only turn on the heating when it’s freezing outside. The communal spaces, including the gym, cinema, laundry room, corridors and courtyard, are kept clean and well maintained. The concierge is there 24/7 and responds quickly to questions. The management also puts on events, from a Pumpkin Craving and Trinket Tray workshop to cinema screenings of important football games and other events, and support for local yoga teachers. The staff are friendly and the neighbours respectful. It’s a good place to live, with a good location and building management. Just keep in mind that the letting agency and building management are separate. Each landlord can choose a different agency to collect rent. Highly recommend the complex 👍

The staff make this place feel friendly every day. Everyone’s welcoming, happy to chat, quick to sort out parcels and responsive when you have a question. I’ve lived here just over a year and have loved it. I’ve felt safe in block b and around the complex. It’s clean and well looked after, with fun shared spaces like the gym, cinema and common room. I’d give living here 10/10 and recommend it.