Oxwich Bay Hotel

The whole visit ran so smoothly, from our meal to seeing Santa. After we finished the main course, Mrs Claus came to take us to Santa, and the room was decorated beautifully with loads of attention to detail. Santa was fantastic, as always, and our little girl loves seeing him. By the time we got back, our table had been cleared, and dessert arrived soon after. The staff were attentive and the timing was spot on. We came to Oxwixh Bay today so our daughter could see Santa, and had a truly fantastic time. The decorations took my breath away. Dinner came promptly after we arrived and got our drinks. It was served on a platter, which I hadn't expected. We'd ordered extra Yorkshire puddings and roasties, but everything was cooked perfectly, especially the beef, honestly the best I've ever had. There was more than enough for the three of us, with plenty of gravy, so we didn't need the extra sides. Dessert was delicious too. Well worth every penny. Thanks to all the staff, Santa and Mrs Claus.

A lovely winter treat. Fires were burning all over the hotel and the place felt really welcoming. We had a wonderful stay with bed, breakfast and dinner, and the staff stood out for how helpful they were. Nothing seemed like too much trouble. I saw a recent review saying they don't do campervan stopovers anymore. That's not true. I asked about it for us in future, and they were happy to explain. You just need to call ahead and pre-book dinner or breakfast to stay overnight in their carpark.

Dinner last night was excellent. We had a lovely view over the bay and sunset while I enjoyed the king prawn tagliatelle. Portions were generous, with a side salad and delicious homemade slaw, and the vanilla and raspberry cheesecake was divine. Compliments to the chef, and well done to the kitchen and front of house. Sam and Ellis gave impeccable service.

The staff were attentive and quick to respond, so thank you for that. But this stay in the caravan was a poor experience. Baby changing facilities had been left set up, with faeces on the mattress, even though we don't have a baby and hadn't requested them. The caravan was generally unclean, the floor made our feet stick and there was a peculiar smell. The neighbour in the caravan opposite was very rude and demanded our parking space. That's not Oxwich Bay Hotel's fault, but we reported him to the staff. We'd stayed at Oxwich Bay before and had a good experience. This one was very different and unexpected given the spectacular location.