Premier Inn Tamworth Central

The heating kept resetting itself to a very low setting and switching off, so we’d wake up to a cold room. Reception gave us a plug-in heater, thankfully, and that made us comfortable. The WiFi was down on the first day; support weren’t much help and couldn’t fix it, but it came back the next day. Slow WiFi is free, and fast WiFi costs £5 a day. Parking is free on-site. The hotel is central and convenient for lots of places: Tamworth Castle is next door, the retail park is across the road, and Snowdome is just around the corner. Drayton Manor is nearby, Birmingham is 20 minutes away, and Twycross zoo is close too. It makes a good base for visiting the Midlands, Staffordshire or nearby attractions, or for a clean, good-value stay. Kids stay and eat free, as with all Premier Inns. We had clean bedding, bathrooms and carpets, and the hotel has recently been refurbished. The upgraded bathrooms are a welcome change. We had a pleasant stay and would come back, especially with family. The breakfast experience at the Ladybridge Beefeater next door made the stay particularly nice. All the staff there were brilliant, especially Gail, who went the extra mile, along with Kelly, Joao and Tyler, and chefs Chris and Dave. At the hotel, Suzanna worked incredibly hard to make guests comfortable and was friendly, kind and accommodating. Jenny was a real star, helpful and friendly, and Dean was kind and helpful too. There were other lovely staff whose names I don’t know, and I’m sorry I can’t thank them by name. There was also an exceptionally kind and helpful guest, which was heartwarming. The thermostat issue was the only downside. Special credit to the manager and the team for a pleasant stay.