Premier Inn Weston-Super-Mare East (A370)

The room was warm, but there were fans provided and the windows had been left open before we arrived. The bed was comfortable, with a good choice of pillows, and the duvet felt like a weighted blanket. The ensuite was very clean and there were plenty of towels. Reception staff dealt with an issue straight away, and housekeeping were lovely. On-site parking was a bonus, and breakfast was ok.

The parking information wasn't clear, and I later got a fine in the post because I hadn't logged my registration. The shower was very weak too. Even so, it was a pleasant stay. Our room was a decent size, and staff were friendly and helpful when we needed assistance with self check-in after arriving late.

Breakfast was a mess. The restaurant was dirty and looked neglected, little was labelled, the mushrooms came out white, the berries were still frozen, and the coffee machine made something like dishwater. I should have left, but gave it a chance. We arrived at 0630, when breakfast was supposed to be available, but it was closed until 0640. The restaurant staff member who opened it was the rudest I've ever encountered, a middle-aged, balding man with no warmth at all. The room looked tired too, below the usual Premier Inn standard. I stayed here before a morning flight from Bristol. Save your money and go elsewhere, at least for breakfast. A McDonald's drive-through would have served something hot, and perhaps with a smile.

The room itself was clean and tidy. There are no lounge facilities, and the hotel seems geared towards contractors working nearby and people stopping for a night before moving on. The seafront is a bit of a walk away, so the location wasn't great for that. For food, the beefeater next door is there, but remember to book a table or you'll be sent to the bar.