Victorian York Apartment

We were due to stay over the bank holiday, but the pandemic made it unclear whether we’d be allowed to travel. We waited while the government was issuing regular updates, then tried to cancel once it was clear we couldn’t go. The request was flatly refused and the full payment was taken. The apartment was apparently still willing to let us travel and stay during a national lockdown, which could have put local people at risk. When it became clear there’d be no refund, we asked if we could move the booking dates. Dave replied that the dates were available but he wouldn’t approve a change. There was no willingness to discuss another payment arrangement or help us reschedule in such unprecedented circumstances. I’m very disappointed by how this was handled.

The apartment has what you need for a break, and you can leave the car parked and walk into York Centre. It’s well equipped, with a Sainsburys just a short walk away for any extras.

The beds were comfortable, and the apartment was warm and clean. The kitchen had everything we needed, and the coffee and tea waiting for us on arrival were appreciated. Good value for money.

We came back for a second stay and found the apartment lovely again. It’s comfortable and clean, with that home-from-home feel. I’d definitely recommend it.